作成者: UiPath
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Integration Service のコネクタ
<100
要約
要約
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
概要
概要
Zendesk is a cloud-based help desk management solution which helps users create customer service portals, knowledge bases, and online communities. With its customizable front-end portal and live chat features, Zendesk allows users to integrate with applications like Salesforce and Google Analytics. The solution enables users to manage incidents, priorities, statuses, users, and more across multiple Help Desk Elements.
To automate processes, a connection with the Zendesk instance needs to be established, and step-by-step instructions for authentication are available on the .
The also supports events via polling, with more information about the events supported available on the .
Once connected, users can enable in , allowing them to build automations that interact with their Zendesk data. These activities enable create, read, update, and delete operations on Zendesk objects.
The UiPath connector is compatible with Zendesk REST API v2, and users can learn more about the .
機能
機能
Zendesk’s customizable front-end portal enables the users to:
Additionally, Zendesk includes live chat features that allow users to communicate with customers in real-time, providing immediate assistance and support.
技術情報
更新日
2023年9月5日サポート
リンク: https://www.uipath.com/company/contact-us/contact-technical-supportUiPath Standard Support, see your Service Agreement.
リソース