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RPA Developer Intern

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The Life Sciences - Intake Agent is designed to address the challenge of efficiently managing and classifying the diverse range of inquiries received by pharmaceutical companies. These inquiries often include critical information such as adverse drug reactions, general questions, or complaints about products or services. Without a streamlined process, handling these inquiries can be time-consuming and prone to errors, potentially delaying responses to urgent matters or regulatory reporting requirements.

This agent solves the problem by automating the intake process. It carefully analyzes the subject and body of incoming emails to extract key information, such as the sender's contact details and the nature of the inquiry. Based on the content, it classifies the inquiry into one of three categories: Adverse Event, General Inquiry, or Complaint. The agent prioritizes Adverse Events over other categories to ensure timely attention to critical safety issues. If the email lacks sufficient information for classification, it marks the inquiry as 'Unclear,' ensuring no message is overlooked.

Life Sciences - Intake Agent operates using a structured schema for input and output, ensuring consistency and accuracy in data handling. It extracts essential details from the request like the contact name, phone number, and inquiry type, and outputs them in a standardized format for further downstream processing. This classification output makes it a valuable asset for pharmaceutical companies in managing their inquiry workflows.

#### How to use

1. Click the Download button.
2. In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
3. Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
4. In Studio Web, import the Agent definition .uis file as described in [Importing a project downloaded from Studio Web](https://docs.uipath.com/studio-web/automation-cloud/latest/user-guide/creating-a-project#importing-a-project-downloaded-from-studio-web).
5. If there are extras to upload, go to Solutions. For details, refer to [Accessing the Solutions UI](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/accessing-solutions).
6. Upload the .zip file, as explained in [Transporting a solution package](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/transferring-a-solution), then deploy the solution. For details, refer to [Deploying the solution](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/deploying-a-solution).
7. You can now access your agent template from Studio Web and add any other tools deployed to your tenant.

The Life Sciences - Intake Agent assists pharmaceutical companies in classifying and processing inquiries such as Adverse Events, General Inquiries, and Complaints.

The Life Sciences - Adverse Event Analyst Agent addresses the critical need for efficient and accurate processing of adverse event reports in the healthcare and pharmaceutical industries. Adverse events, which are unintended and harmful effects associated with medical products, require thorough analysis to ensure patient safety and regulatory compliance. However, the volume and complexity of these reports can overwhelm specialists, leading to delays and potential risks to public health.

This agent streamlines the initial stages of adverse event processing by analyzing, organizing, and summarizing key details from reports. It extracts essential information such as patient demographics, medical history, product details, and the clinical course of the adverse event. By presenting this data in a clear and structured format, the agent enables Adverse Event Specialists to focus on in-depth evaluation and decision-making, thereby improving efficiency and accuracy in safety monitoring and regulatory reporting.

Life Sciences - Adverse Event Analyst Agent operates using a structured schema for input and output, ensuring consistency and accuracy in data handling. It extracts essential details from the request like the product details, patient background, and adverse event description and outputs them in a standardized format for further downstream processing. This output makes it a valuable asset for pharmaceutical companies in managing their inquiry workflows.

#### How to use

1. Click the Download button.
2. In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
3. Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
4. In Studio Web, import the Agent definition .uis file as described in [Importing a project downloaded from Studio Web](https://docs.uipath.com/studio-web/automation-cloud/latest/user-guide/creating-a-project#importing-a-project-downloaded-from-studio-web).
5. If there are extras to upload, go to Solutions. For details, refer to [Accessing the Solutions UI](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/accessing-solutions).
6. Upload the .zip file, as explained in [Transporting a solution package](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/transferring-a-solution), then deploy the solution. For details, refer to [Deploying the solution](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/deploying-a-solution).
7. You can now access your agent template from Studio Web and add any other tools deployed to your tenant.

The Life Sciences - Adverse Event Analyst Agent organizes and summarizes adverse event reports for further evaluation by Adverse Event Specialists.

The Email Management Agent addresses the common problem of cluttered and disorganized email inboxes, which can lead to inefficiency and missed important communications. With the increasing volume of emails received daily, users often struggle to prioritize and manage their inbox effectively. This agent provides a solution by automating the categorization of emails, ensuring that important messages are easily accessible while less critical ones are appropriately organized.

The agent works by analyzing the content, sender, urgency, and relevance of each email. It categorizes emails into predefined folders such as "High Priority," "Meetings," "Finance," "Project X," "Social," "Customer Support," "Notifications," or "Inbox." By leveraging contextual indicators like subject lines, attachments, and sender information, the agent ensures accurate classification. For example, emails with "URGENT" in the subject line are moved to "High Priority," while newsletters are directed to "Social." This systematic approach helps users maintain a clean and efficient inbox.

To achieve its functionality, the agent utilizes two key tools: a tool to read the latest email and a tool to move emails to a designated folder. These tools work in tandem to automate the email management process, reducing manual effort and saving time for users. The agent also includes a testing mode, allowing for evaluation and refinement of its categorization logic without affecting the actual inbox.

#### How to use

1. Click the Download button.
2. In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
3. Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
4. In Studio Web, import the Agent definition .uis file as described in [Importing a project downloaded from Studio Web](https://docs.uipath.com/studio-web/automation-cloud/latest/user-guide/creating-a-project#importing-a-project-downloaded-from-studio-web).
5. If there are extras to upload, go to Solutions. For details, refer to [Accessing the Solutions UI](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/accessing-solutions).
6. Upload the .zip file, as explained in [Transporting a solution package](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/transferring-a-solution), then deploy the solution. For details, refer to [Deploying the solution](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/deploying-a-solution).
7. You can now access your agent template from Studio Web and add any other tools deployed to your tenant.

The Email Management Agent is designed to organize Outlook inboxes by categorizing and moving emails based on their content, urgency, and relevance.

The "Invoice Validation Against Contract Agreement" agent addresses the critical need for businesses to ensure that invoices align with the terms of their contractual agreements. Discrepancies in pricing, payment terms, unauthorized charges, or service durations can lead to financial losses, compliance issues, and strained vendor relationships. By automating the validation process, this agent helps organizations maintain financial accuracy and contractual compliance, reducing the risk of errors and disputes.

The Invoice Validation Against Contract Agreement Agent ensures financial and contractual compliance by verifying invoice details against terms defined in a service agreement. It uses context-grounded contract data to assess vendor identity, pricing, service specifications, billing cycles, and historical data provisions. It is able to do all this while distinguishing between pilot and standard contracts. The agent identifies discrepancies such as incorrect pricing or unauthorized charges, validates service periods, and computes compliance status with justifications. This upfront validation streamlines finance operations, reduces the risk of overpayment, and strengthens audit readiness.

To achieve its goals, the agent utilizes UiPath Context Grounding context for retrieving contract details. This enables the agent to compare invoice details against contract terms with high accuracy, ensuring that all validations are thorough and reliable. By leveraging these resources, the agent provides a comprehensive solution for invoice validation, helping businesses streamline their financial operations and uphold contractual integrity.

#### How to use

1. Click the Download button.
2. In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
3. Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
4. In Studio Web, import the Agent definition .uis file as described in [Importing a project downloaded from Studio Web](https://docs.uipath.com/studio-web/automation-cloud/latest/user-guide/creating-a-project#importing-a-project-downloaded-from-studio-web).
5. If there are extras to upload, go to Solutions. For details, refer to [Accessing the Solutions UI](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/accessing-solutions).
6. Upload the .zip file, as explained in [Transporting a solution package](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/transferring-a-solution), then deploy the solution. For details, refer to [Deploying the solution](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/deploying-a-solution).
7. You can now access your agent template from Studio Web and add any other tools deployed to your tenant.

Invoice Validation Against Contract Agreement Agent validates invoice details against a contract agreement by identifying discrepancies in pricing, payment terms, unauthorized charges.

The Semantic Matching agent addresses the challenge of understanding and quantifying the semantic similarity between two pieces of text. In many scenarios, such as content analysis, plagiarism detection, or natural language understanding, it is crucial to determine how closely two texts align in terms of meaning, intent, and sentiment. This agent provides a structured and nuanced approach to evaluating these factors, ensuring that users receive a comprehensive understanding of the relationship between the texts.

To solve this problem, the agent analyzes various aspects of the texts, including their context, intent, sentiment, key concepts, and vocabulary. It assigns a similarity score ranging from 0 to 1, where 0 indicates no similarity and 1 indicates perfect alignment in meaning. Beyond the numerical score, the agent delivers a detailed explanation that highlights shared ideas, differences in context or intent, and notable vocabulary comparisons. This ensures that users not only receive a quantitative measure but also a qualitative understanding of the texts' relationship.

The agent operates using a robust system prompt and schema-based input/output structure. This agent helps ensure nuanced, human-like understanding of language, making it valuable for tasks such as paraphrase detection, duplicate content review, or relevance scoring in document matching.

#### How to use

1. Click the Download button.
2. In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
3. Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
4. In Studio Web, import the Agent definition .uis file as described in [Importing a project downloaded from Studio Web](https://docs.uipath.com/studio-web/automation-cloud/latest/user-guide/creating-a-project#importing-a-project-downloaded-from-studio-web).
5. If there are extras to upload, go to Solutions. For details, refer to [Accessing the Solutions UI](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/accessing-solutions).
6. Upload the .zip file, as explained in [Transporting a solution package](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/transferring-a-solution), then deploy the solution. For details, refer to [Deploying the solution](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/deploying-a-solution).
7. You can now access your agent template from Studio Web and add any other tools deployed to your tenant.

The Semantic Matching agent evaluates the semantic similarity between two texts, providing a score and detailed analysis of their alignment in meaning.

The Web Reader Agent is designed to address the challenge of extracting accurate and comprehensive answers to user questions from web content. Often, users need detailed information on a topic but may not know where to look or how to synthesize data from multiple sources. This agent solves the problem by leveraging web scraping to gather relevant information from an initial URL and iteratively exploring additional sources as needed, ensuring a thorough and reliable response.

To achieve this, the Web Reader Agent uses a structured approach. It begins by processing the provided URL to extract readable content and analyze it for relevance to the user's question. If the initial content is insufficient, the agent identifies new URLs or references within the scraped data and continues the process iteratively. This ensures that the agent gathers enough information to fully answer the question while filtering out irrelevant or redundant data. The agent also validates its findings by cross-referencing multiple sources to resolve any conflicting information, ensuring the final output is both accurate and credible.

The Web Reader Agent is designed to answer user questions by iteratively extracting and synthesizing content from web pages using a specialized Web Reader tool powered by Jina/Perplexity. Starting from an initial URL, the agent reads, analyzes, and navigates through linked sources to collect accurate and relevant information. It intelligently avoids privacy/cookie pages, filters out noise, cross-validates content across sources, and compiles a structured, citation-backed response. This ensures users receive a complete, accurate, and reference-able answer to their question, even when information is distributed across multiple pages.

#### How to use

1. Click the Download button.
2. In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
3. Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
4. In Studio Web, import the Agent definition .uis file as described in [Importing a project downloaded from Studio Web](https://docs.uipath.com/studio-web/automation-cloud/latest/user-guide/creating-a-project#importing-a-project-downloaded-from-studio-web).
5. If there are extras to upload, go to Solutions. For details, refer to [Accessing the Solutions UI](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/accessing-solutions).
6. Upload the .zip file, as explained in [Transporting a solution package](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/transferring-a-solution), then deploy the solution. For details, refer to [Deploying the solution](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/deploying-a-solution).
7. You can now access your agent template from Studio Web and add any other tools deployed to your tenant.

The Web Reader Agent answers user questions by iteratively scraping and analyzing web content.

The Transitional Care Management (TCM) Agent is designed to address the challenges of ensuring smooth transitions for patients discharged from medical facilities. Transitional care is critical for reducing hospital readmissions and improving patient outcomes, but it requires careful evaluation of eligibility criteria and the creation of actionable care plans. This agent aims to streamline this process by automating the review of discharge medical records and aligning them with TCM policies.

The agent operates by first retrieving the relevant TCM policy from a designated UiPath Context Grounding index. It then reviews the provided discharge medical record input to determine if the patient meets the eligibility criteria outlined in the policy. If eligibility is established, the agent justifies its decision with references to specific policy rules and creates a detailed transitional care action plan tailored to the patient's needs. This ensures that the process is both compliant and efficient.

The Transitional Care Management Agent leverages UiPath Context Grounding which provides access to TCM policy documents and follows a structured set of instructions to evaluate eligibility and generate action plans. The output includes a clear eligibility assessment, a justification for the decision, and a proposed action plan, ensuring transparency and actionable insights for healthcare providers.

#### How to use

1. Click the Download button.
2. In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
3. Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
4. In Studio Web, import the Agent definition .uis file as described in [Importing a project downloaded from Studio Web](https://docs.uipath.com/studio-web/automation-cloud/latest/user-guide/creating-a-project#importing-a-project-downloaded-from-studio-web).
5. Next, go to Solutions. For details, refer to [Accessing the Solutions UI](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/accessing-solutions).
6. Upload the .zip file, as explained in [Transporting a solution package](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/transferring-a-solution), then deploy the solution. For details, refer to [Deploying the solution](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/deploying-a-solution).
7. You can now access your agent template from Studio Web and add any other tools deployed to your tenant.

The Transitional Care Management Agent evaluates patient discharge records for TCM eligibility and creates action plans.

The Customer Complaint Analysis Agent addresses the challenge of understanding and acting on customer complaints, which are often scattered across various product categories and subcategories. Businesses frequently struggle to identify patterns, prioritize critical issues, and derive actionable insights from this data, leading to inefficiencies in customer service and product improvement. This agent is designed to streamline the analysis of customer feedback, enabling organizations to make data-driven decisions that enhance customer satisfaction and operational efficiency.

To solve this problem, the agent leverages UiPath Context Grounding to analyze queries related to product issues, customer complaints, and trends. It interprets user queries to determine the scope and intent, retrieves relevant data fields such as issue descriptions, product categories, and priority levels, and processes this information to generate precise insights. Whether identifying the most frequent complaints, ranking product categories by issue count, or highlighting critical issues, the agent ensures that its responses are structured, actionable, and tailored to the needs of business stakeholders and customer support teams.

The agent utilizes UiPath Context Grounding, which is preconfigured to provide up to three results based upon the customer query. This index allows the agent to perform aggregations, comparisons, and trend analyses with high accuracy as it references prior analysis of customer complaints. 

#### How to use

1. Click the Download button.
2. In the Downloading an agent template window, select Download Solution. A .uis file containing the agent definition is downloaded to your machine.
3. Agent templates can also include Extras, a separate package containing assets for your agent (automations, custom escalations). Select Download Extras. A .zip file is downloaded to your machine.
4. In Studio Web, import the Agent definition .uis file as described in [Importing a project downloaded from Studio Web](https://docs.uipath.com/studio-web/automation-cloud/latest/user-guide/creating-a-project#importing-a-project-downloaded-from-studio-web).
5. Next, go to Solutions. For details, refer to [Accessing the Solutions UI](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/accessing-solutions).
6. Upload the .zip file, as explained in [Transporting a solution package](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/transferring-a-solution), then deploy the solution. For details, refer to [Deploying the solution](https://docs.uipath.com/solutions-management/automation-cloud/latest/user-guide/deploying-a-solution).
7. You can now access your agent template from Studio Web and add any other tools deployed to your tenant.

The Customer Complaint Analysis Agent extracts actionable insights from customer complaint data to identify trends and critical issues.

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