Amazon Comprehend is a natural language processing (NLP) service that uses machine learning (ML) to find insights and relationships like people, places, sentiments, and topics in unstructured text. You can now use Amazon Comprehend ML capabilities to detect and redact personally identifiable information (PII) in customer emails, support tickets, product reviews, social media, and more. No ML experience is required. For example, you can analyze support tickets and knowledge articles to detect PII entities and redact the text before you index the documents in the search solution. After that, search solutions are free of PII entities in documents.
Note. The use of the Amazon Comprehend services is subject to a separate subscription which needs to be acquired from Amazon. Different terms and conditions may apply, as indicated here: https://aws.amazon.com/service-terms/ and data will be processed by Amazon as per their privacy and data collection policies. Also, activity uses the Amazon service for data identification and redaction and we can not warrant as to the accuracy or completeness of these activities.
Detecting & Redacting PII entities from documents, customer emails, support tickets, product reviews, social media, and more helps you protect your privacy and comply with local laws and regulations.