MarketplaceListingsSolutionAutomated Customer Complaint Ticket Generation

Automated Customer Complaint Ticket Generation

Supported by Publisher

Silver Certified

Solution

2 reviews

34

Automated Customer Complaint Ticket Generation

Supported by Publisher

Silver Certified

Solution

2 reviews

34


Summary

The Process takes input from the user and updates the data into an Excel sheet (database) and Google forms, and sends a confirmation mail to the user

Overview

Automated Customer Complaint Ticket Generation Process makes the employee's job of data entry into multiple CRM systems faster and has an improved quality.

The process helps to fetch the previous complaint details of the given customer ID.

The employee can input the details to solve the complaint as to what is the solution recommended and as to the time it takes to solve it.

The employees can also edit or update the changes made with confirmation messages, so as to confirm the change of data.

The Error Handling is also ensured when the user enters an irrelevant data that cannot be processed.

Benefits


Published: 04 Jun 2020 | Updated: 17 Sep 2020

Trusted Source


License

3-Clause BSD


Code Language

Visual Basic


Runtime

.NET Framework


Tags

CG2020
Complaint Generation
Ticket Generation with Email

Compatibility

Compatible with current and previous versions of UiPath Studio


Dependencies

UiPath.Credentials.Activities UiPath.Database.Activities UiPath.Excel.Activities UiPath.Form.Activities UiPath.Mail.Activities UiPath.System.Activities UiPath.UIAutomation.Activities



Support

Email: arpan.bangera@ext.novigosolutions.com

Link: https://www.novigosolutions.com/

Business Hours: Mon-Fri 9 AM to 6 PM IST; Response time: 1 business day (24 hours); Resolution time: 15 days

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