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Complaint Registration and Management

Complaint Registration and Management

by Parth Doshi

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Solution

Downloads

58

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Summary

Summary

Complaint Registration and Management is a complete solution build to let employees register a complaint and let the manager assign the complaints to the resolution agents

Overview

Overview

Complaint Registration & Management will help the employees to register a complaint from the user and also let the employee select the complaint category. A random complaint ID is generated every time the employee registers a complaint.

The user won't be able to log in unless the password is correct and will be prompted again unless the correct password is entered or the user ends the process.

An employee can only view the complaints registered by him and not by other employees.

The manager has access to assign a resolution agent to complaints after the manager assigns the complaints. The data is updated in real-time in the View Complaints forms.

Also, there is a LogOut option to let employees and managers LogOut after they have successfully assigned the user or registered complaints.

Features

Features

- Easy-to-go Login Page - Register and Manage Complaints easily - Real-time data update - Controlled access (Role-Based)

Additional Information

Additional Information

Dependencies

UiPath.DesktopNotification.Activities UiPath.Excel.Activities UiPath.Form.Activities UiPath.FormActivityLibrary UiPath.FormActivityLibrary.Contracts UiPath.Mail.Activities UiPath.System.Activities UiPath.UIAutomation.Activities UiPath.WebAPI.Activities

Code Language

Visual Basic

Publisher

Parth Doshi

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License & Privacy

MIT

Privacy Terms

Technical

Version

1.0.1

Updated

May 25, 2020

Works with

Studio: 21.10 - 22.10

Certification

Silver Certified

Support

UiPath Community Support

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