MarketplaceListingsSolutionAdd Case in Salesforce from CSV file

Add Case in Salesforce from CSV file

by InterWorks

0

18

Add Case in Salesforce from CSV file

by InterWorks

0

Solution

18

Summary

Summary


Overview

Overview

This solution is helping for quick Salesforce case creation by reading predefined data from CSV files and by using “Add Case” activity.

Also, if some of the fields like AccountId and ContactId are not populated in the CSV files, this solution is offering the option to either choose to continue anyway (because they are not required fields), to provide existing account/contact Id, to provide CSV file for creating new account/contact or to choose from the list of existing accounts/contacts from Salesforce. After cases are successfully created, they will be validated by using “Check ID” activity.

How to use:
  1. Watch this video in order to establish the connection between UiPath and Salesforce Lighting Platform.
  2. Update the CSV files with appropriate data (CSV files by default are stored in “CSV_CaseCreation_Data” folder).
  3. Open Flowchart.xaml in UiPath Studio.
  4. Click on Run File.
  5. It will ask you to provide the required input data such: Salesforce username, Salesforce password, Security Token, Consumer Key, Security Key and location of the CSV file (in case it was changed from the default location).
  6. If account or/and contact id are not populated, choose how to proceed:
  • Continue Anyway - case will be created without account/contact id, since they are not required fields.
  • Create new account/contact – update CSV file with appropriate data (CSV files by default are stored in “CSV_AccountCreation_Data/ CSV_ContactCreation_Data” folder)
  • Choose from existing accounts/contacts – providing list from existing accounts/contacts in Salesforce by using Get Account List/Get Contact List activities, giving the option to choose one of them.

Features

Features


Additional Information

Additional Information

Dependencies


Code Language

Visual Basic

Publisher

InterWorks

Visit Publisher's Page

License & Privacy

MIT

Privacy Terms

Technical

Version

1.0

Updated

13 May 2020

Works with

Tested on Studio version 2019.10.4.

Certification

Silver Certified

Tags

salesforce

Application

Salesforce

Support

UiPath Community Support

Resources