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DRUID - ChatBot

DRUID - ChatBot

by DRUID AI

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Activity

Downloads

2.8k

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Summary

Summary

The DRUID chatbot platform provides native integration with UiPath.

Overview

Overview

The complete, supported DRUID solution is available for purchase on Marketplace here.

DRUID chatbot brings conversation capabilities to UiPath robots and adds cognitive services to DRUID chatbots.

We started from a POC idea in which we wanted to start RPA processes from Druid conversations and viceversa. Besides this, we needed to make sure that everything runs automated with no human intervention. Due to this requirement we started using UiPath Orchestrator queues to push and consume conversation business related information. When developing our sample RPA processes to be triggered from a conversation, we needed a way to send back to our Druid platform the required information for this trigger to happen. The idea of having a custom code activity emerged, including a REST client triggering an API call to the Druid Platform.

The conversations are configured with the Conversation Designer in DRUID platform. No code required. Chatting with the bots is possible in Intranet web pages (land bot page, Skype for business, Skype, Slack or even in Facebook).

Features

Features

The joint functionality of chatbots and RPA combined alleviates the burden experienced by the human workforce brought on by repetitive, mundane and low value admin driven tasks. It only seems natural for instant chat and Robotic Process Automation to come together in contributing towards the customer self-service and employee productivity revolution.

Additional Information

Additional Information

Dependencies

Custom activity library dependencies: Visual Studio 2017 Microsoft .Net FWK 4.6.1 Newtonsoft.Json v.11.0.2 RestSharp v106.3.1 MSTest.TestAdapter v1.3.2 MSTest.TestFramework v1.3.2 Druid Platform dependencies: In order to have an end to end integration flow between an RPA process and the Druid Platform, several configurations are needed on our side. These configurations include: setting up the tenant, creating the conversation infrastructure such as the bot, conversational flows etc.

Code Language

Visual Basic

Runtime

Windows Legacy (.Net Framework 4.6.1)

Publisher

DRUID AI

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Trusted Source

License & Privacy

MIT

Privacy Terms

Technical

Version

1.0.7

Updated

May 31, 2023

Works with

Studio: 21.10 - 22.10

Certification

Silver Certified

Application

DRUID AI

Support

UiPath Community Support

Resources

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