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EnterpriseBot

EnterpriseBot

by EnterpriseBot

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Summary

Summary

We offer AI-powered virtual assistants to revamp customer service & sales interactions for enterprises. Our aim is to enhance digital engagement for businesses by delivering an omnichannel experience.

Overview

Overview

We offer cutting-edge conversational AI solutions to revamp customer service and sales interactions for enterprises. Our AI-powered assistants enhance the digital engagement for businesses by delivering omnichannel personalized experiences. Powered by advanced NLP and effective intent analysis, our technological solutions map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX). 

We provide cost-effective Conversational AI tools across chat, email, and voice to transform customer interaction for enterprises around the world.

Chat Bot: Our AI bots are enabled with pre-built integrations, contextual understanding, and smart escalation to live agents on the basis of sentiment analysis.

Email Bot: ERA (Email Response Automation) helps to understand the exact customer intent from complex unstructured emails to auto-respond to messages or support requests in seconds with minimal to no human intervention.

Voice Bot: Our end-to-end Voice Automation engine ingests, inspects, understands, and responds to customer inquiries spoken to them in natural language in real-time.

Blitzico: We offer a simple, easy-to-understand, low-code conversational AI solution that integrates seamlessly with all your key applications and simplifies complex customer processes by connecting to over 50+ apps like Whatsapp, UiPath, Telegram & several others.

Our services are spread across industries, from financial, Insurance, transportation, retail, HR to IT and we are flexible to add more

Features

Features

Sends out Personalized Responses to Customers in Real-Time & 24/7 Provide consistent personalized responses to your customers around your offerings and show up product recommendations based on individual customer preferences Optimizes Cost-Efficiency Cut down customer service costs up to 30% by speeding up issue resolution, offloading redundant tasks from agents, and auto-responding 80% of routine queries.

Additional Information

Additional Information

Dependencies

We offer 2 modes of deployment: On-premise and Cloud-based deployment depending on clients' infrastructure and security requirements.

Runtime

Windows Legacy (.Net Framework 4.6.1)

Publisher

EnterpriseBot

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License & Privacy

MIT

Privacy Terms

Technical

Updated

Jun 2, 2021

Works with

Studio: 20.4.3.0 - 22.10

Support

Email: ronald@enterprisebot.ai

Our SLAs differ from project to project. Contact us for further info.

Resources

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