FAQ Model Consumption

FAQ Model Consumption

by UiPath

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0

Accelerator

Downloads

<100

Benefits


256

hours

Reduced development time*


90%

Optimized productivity


80%

Enhanced accuracy

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Summary

Summary

The following package is a Solution Accelerator that can be used as a starting point for FAQ Model Consumption, more specifically for Semantic and Sentiment Analysis models in Support automation.

Overview

Overview

This Solution Accelerator is a flexible and customizable automation for handling inquiries, questions, and support-related tasks. It offers various tools for retrieving and managing information, along with features for sentiment analysis and automation of responses. It is designed to be a foundation for tailored implementations of automated support processes.

Features

Features

  • Retrieve emails, direct requests or tickets with questions.
  • Cache questions and answers from various sources.
  • Find answers using partial search, semantic search or using LLM model(s).
  • Interpret answer sentiment and offer possible responses.

Additional Information

Additional Information

Dependencies

UiPath.Excel.Activities: 2.16.1 UiPath.MicrosoftAzureOpenAI.IntegrationService.Activities: 7.1.0 UiPath.SolutionAccelerators.Reusables.Generic: 1.1.0 UiPath.SolutionAccelerators.Reusables.Sap: 1.1.0 UiPath.SolutionAccelerators.Reusables.ServiceNow: 1.1.0 UiPath.System.Activities 22.4.5 UiPath.UIAutomation.Activities 22.10.5 UiPath.DocumentUnderstanding.ML.Activities: 1.18.0 UiPath.IntelligentOCR.Activities: 6.6.0 UiPath.Persistence.Activities: 1.4.2 UiPath.Mail.Activities: 1.20.3 UiPath.Salesforce.IntegrationService.Activities: 6.1.0 UiPath.WebAPI.Activities: 1.16.2

Code Language

Visual Basic

Runtime

Windows (.Net 5.0 or higher)

* Learn more about how the benefits are calculated. Click here.

Publisher

UiPath

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Trusted Source

License & Privacy

License Agreement

Privacy Terms

Technical

Version

1.0.1

Updated

March 15, 2024

Works with

Studio: 22.4+

Certification

Gold Certified

Application

UiPath Action CenterUiPath AI CenterUiPath OrchestratorUiPath RobotUiPath Studio

Support

Email: solution-accelerators-support@uipath.com

Link: https://marketplace.uipath.com/contact-us

Support on Demand is available only to UiPath Enterprise customers. To access this type of support, you need to have an active UiPath license. More details are available here: https://docs.uipath.com/marketplace/automation-cloud/latest/user-guide/support-on-demand. Note: Marketplace Support On Demand is not subject to a response SLA, but one should expect a response within two business days.

Resources

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