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IBM's Cash Applications Digital Worker

IBM's Cash Applications Digital Worker

by IBM Consulting Automation

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Solution

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Summary

Summary


Overview

Overview

IBM's Cash Applications Digital Worker automates and runs the End-to-End workflow for the Cash Applications process in the Order to Cash area of a company's Accounts Receiveable department by applying a range of prebuilt skills, for example digitizing documents like bank statements and remittances, matching payments with open invoice items, applying cash and posting the transactions into a client’s ERP systems e.g. SAP ERP.

Benefits
  • Standardization, low/no touch processing and early digitalization.
  • Reduced cost of operations through automating repetitive tasks.
  • Quicker resolution of issues – driving improved cash flow.
  • Less time resolving issues & increased time spent with customers.
  • Enhanced customer experience via quicker resolution of issues and enhanced communication, which leads to more sales.

Features

Features

Working in conjunction with UiPath, IBM’s Cash App Digital Worker:
  • Can work with most of the leading ERPs (like SAP).
  • Offers Human in the Loop functionality for exception handling.
  • Leverages UiPath’s Document Understanding for document digitization.
  • Uses the Gen AI capabilities of AI Center to minimize the need for human intervention.

Additional Information

Additional Information

Dependencies


Publisher

IBM Consulting Automation

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License & Privacy

License Agreement

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Technical

Updated

Sep 21, 2023

Works with

Studio: 22.10+

Support

Phone: +1 (800) 426-4968

Email: Glenn.Mommens@ibm.com

Link: https://www.ibm.com/consulting/automation

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