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IRIS

IRIS

by Feat Systems Private Limited

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Solution

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Summary

Summary


Overview

Overview

Businesses are always searching for new ways to improve their customer services.
Businesses that want to stay ahead in competitive markets must start by listening to those who know where the bottlenecks are; their customers. Hear the voice of your customer at the center stage of digital transformation with IRIS.

A first of its kind nearly real-time omnichannel “Intelligent Customer Query Response System” designed with “customer first mentality” and important attributes of intelligence as well as better customer service in mind.

IRIS is agile & resilient in nature, transforming full customer support desk journeys starting from customer interactions to back-office processing to the response.

IRIS is always keeping customers at the center stage of digital transformation and grow businesses indirectly.

Features

Features


Additional Information

Additional Information

Dependencies


Publisher

Feat Systems Private Limited

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Trusted Source

Technical

Updated

Oct 14, 2020

Works with

Studio: 20.10 - 22.10

Tags

Complaint Management
customer-service
Customer Support Management
IT Service Management

Application

IRIS

Support

UiPath Community Support

Resources

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