by Internal Labs
0
Studio Web Template
135
Summary
Summary
Receive an email notification via Outlook when a high priority incident is created in ServiceNow, assign it to the corresponding department and notify the customer once the incident is resolved.
Overview
Overview
Maximize efficiency and ensure prompt incident resolution with the help of automation. By leveraging this template, you can seamlessly receive real-time email notifications via Outlook whenever a high priority incident emerges in ServiceNow.
This process includes:
Features
Features
Features:
Some of the key benefits that this template can bring are: