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Notify me on Outlook when a high priority incident is created in ServiceNow

Notify me on Outlook when a high priority incident is created in ServiceNow

by Internal Labs

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Studio Web Template

Runs

45

Summary

Summary


Overview

Overview

Automated High Priority Incident Management with ServiceNow Integration

Maximize efficiency and ensure prompt incident resolution with the help of automation. By leveraging this template, you can seamlessly receive real-time email notifications via Outlook whenever a high priority incident emerges in ServiceNow.

Real-time Email Notifications for Prompt Incident Resolution

This process includes:
  • High Priority Incident Alert: Receive email notifications on your Outlook account as soon as a high priority incident is generated in ServiceNow.
  • Intelligent Assignment: Assign incidents to the relevant department based on predefined criteria, reducing manual intervention and potential delays.
  • Customer Notification: Automated communication ensures your customers are notified promptly of incident resolution, fostering transparency and customer satisfaction.

Features

Features

Key Features for Optimal Efficiency

Features: Some of the key benefits that this template can bring are:
  • Real-time Outlook Alerts
  • Efficient Department Assignment
  • Customer-Centric Communication

Publisher

Internal Labs

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License & Privacy

License Agreement

Privacy Terms

Technical

Updated

Aug 1, 2023

Application

Microsoft OutlookServiceNow

Support

UiPath Community Support

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