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Run Management - Automation Maintenance Service

Run Management - Automation Maintenance Service

by Digital Workforce Services

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Partner Solution

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Summary

Summary


Overview

Overview

Run Management ensures that your automations and business critical processes that have been built on UiPath robots run smoothly around the clock.

The service can handle system, network error or update-related incidents, ensuring the maximized uptime of your automations. Now you can finally have your business critical automations run outside of business hours without any worry, enabling you to do more with your existing licenses.

Included in the service:
  • Resolution processes, such as incident and problem management. Run Management follows ISO 20000 processes and structure. Standard changes, including element level changes to target applications.
  • Quality assurance - Run Management improves the overall quality of automation, as processes must pass a validation review. Only audited processes are accepted to production.
  • Availability - Digital Workforce Run Management is available for our Robot as a Service and on-premise customers and for organisations who have built their RPA environment in-house or with another service provider.
  • No hidden costs - Run Management is available at different service levels, depending on your need for support , and by the hour. The total cost is fully transparent. There are no hidden costs – only a basic fee and process-specific charges. This process-specific fee will vary.

Features

Features

Quality assurance: Run Management improves the overall quality of automation, as processes must pass a validation review. Only audited processes are accepted to production. Availability: Digital Workforce Run Management is available for our Robot as a Service and on-premise customers and for organisations who have built their RPA environment in-house or with another service provider. No hidden costs: Run Management is available at different service levels, depending on your need for support.

Additional Information

Additional Information

Dependencies


Publisher

Digital Workforce Services

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License & Privacy

License Agreement

Privacy Terms

Technical

Updated

Sep 21, 2022

Verification

Partner Solution Verified

Application

Support

Link: https://digitalworkforce.com/intelligent-automation-services/rpa-maintenance/

Service levels are agreed with the customer.

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