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Integration Service Connector

Twilio

by UiPath

Integration Service Connector

Overview Reviews Q&A

Summary

Overview

Twilio is a cloud communications platform that offers software developers the ability to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. Twilio Messaging feature enables the sending and receiving of SMS, MMS, and OTT messages globally, with intelligent sending features to ensure reliable message delivery to end users regardless of their location.

To automate processes using Twilio, a connection must first be established with a Twilio instance. Twilio provides detailed instructions on its authentication page.

The Twilio connector supports events via polling, with more information on supported events available on the Twilio events page.

By utilizing the connection, Twilio activities can be enabled in UiPath Studio, enabling the creation, reading, updating, and deleting of Twilio objects to build automations that interact with Twilio data.

The UiPath connector for Twilio is compatible with REST API v2010-04-01, with further information available on the Twilio documentation platform.

Features

One of Twilio's key features is its messaging capabilities. With Twilio Messaging, developers can send and receive SMS, MMS, and OTT (Over-The-Top) messages globally, using simple APIs that integrate seamlessly with their applications.
Twilio Messaging uses intelligent sending features to ensure messages are reliably delivered to end users wherever they are. For example, Twilio:
automatically detects the recipient's carrier and sends messages via the most reliable route to ensure the message is delivered quickly and reliably.
uses a feature called Adaptive Routing, which selects the best available channel (SMS or MMS) and fallback options (such as voice or email) based on the recipient's device and carrier, to increase the chances of successful delivery.
provides features for managing messaging conversations, such as two-way messaging, message tracking and analytics, and intelligent message routing based on keywords or user inputs.