Studio Web

by Internal Labs

152

Receive an email notification via Outlook when a high priority incident is created in ServiceNow, assign it to the corresponding department and notify the customer once the incident is resolved.

by Internal Labs

<100

Receive an email notification via Gmail when a high priority incident is created in ServiceNow, assign it to the corresponding department and notify the customer once the incident is resolved.

by Internal Labs

<100

When an incident is created in ServiceNow, create a new folder in Box using the incident’s number as its name, if such a folder does not already exist, and subsequently send a shared link of the folder to a Slack channel.