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By utilizing Accelirate Managed Services your organization can accelerate new solution creation by allowing developers to focus on new projects and implementations while ensuring automations in production are being monitored, maintained and improved upon.

  

**Automation Monitoring:** Need for all or some automations to be actively monitored to ensure successful completion. Examples: time sensitive automations, high financial impact automations, or bots that must follow regulatory requirements.

  

**Automation Incidents/Failures:** Need for handling when an automation fails, doesn’t start or get stuck in production. Examples: VMs need to be restarted for automations to be rerun, inputs have incorrect format, bot gets stuck often on websites/applications, or credentials need to be reset.

  

**Code Changes:** Need for business logic changes, bug fixes, code improvement, code standardization, or constant selector changes. Examples: website/application interfaces change often, code was built incorrectly, new features to be added to the automation.

  

**Platform/Environment:** Need for platform maintenance, upgrades, virtual machine/application monitoring and troublesho

oting. Examples: RPA Platform is running on an older version, automations don’t start on time, or virtual machines/ applications cause issues with processing.

  

**Managed ROC Packages:**

*   Standard Automation Dashboards
*   Monthly Activity and Utilization Reports
*   Capacity Reviews
*   Annual Automation Monitoring & Support Planning

**Features:** With ROC Monitoring and Support save time, money, and headache from:

*   Automation Errors and Issues
*   Downtime
*   Code Corrections and Changes
*   Business Process and Application Changes
*   Input and Output Issues
*   Dashboard and Reporting Struggles

The Accelirate Managed Robotic Operations Center (ROC) is a maintenance and support program for organizations that have an established RPA program and are running process automations in production.

Robotics Operation Center