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by UiPath
0
Activity
<100
Summary
Summary
Amazon Connect, a robust CCaaS solution, enables dynamic customer engagement. Set up an authenticated connection via the UiPath Connector for efficient automation.
Overview
Overview
Amazon Connect is a comprehensive omnichannel Contact Center as a Service (CCaaS) solution, offering self-service configuration and enabling dynamic, personalized and natural customer engagement, including voice interactions at any scale.
To facilitate outbound automation between UiPath and Amazon Connect, the activities initiate an authenticated connection using the UiPath Connector for Amazon Connect. Before starting your first project, follow the steps in the Authentication Guide provided in the connector documentation.
Once the connection is established, it can be utilized across all activities within the package.
This activity package is compatible with UiPath Studio versions 2023.10 and later.
Features
Features
Additional Information
Additional Information
Dependencies
None