Complaint Registration & Management will help the employees to register a complaint from the user and also let the employee select the complaint category. A random complaint ID is generated every time the employee registers a complaint.

The user won't be able to log in unless the password is correct and will be prompted again unless the correct password is entered or the user ends the process.

An employee can only view the complaints registered by him and not by other employees.

The manager has access to assign a resolution agent to complaints after the manager assigns the complaints. The data is updated in real-time in the View Complaints forms.

Also, there is a LogOut option to let employees and managers LogOut after they have successfully assigned the user or registered complaints.

Complaint Registration and Management is a complete solution build to let employees register a complaint and let the manager assign the complaints to the resolution agents

MIT License Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the 'Software'), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED 'AS IS', WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Complaint Registration and Management

Complaint Registration and Management

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