DRUID - Chat Bot - RPA Component

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DRUID - Chat Bot

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Summary

Overview

The complete, supported DRUID solution is available for purchase on the Marketplace here.

The DRUID chat bot brings conversation capabilities to UiPath robots and adds cognitive services to the DRUID chat bots.

We started from a POC idea in which we wanted to start RPA processes from Druid conversations and viceversa. Besides this, we needed to make sure that everything runs automated with no human intervention. Due to this requirement we started using the UiPath Orchestrator queues to push and consume conversation business related information. When developing our sample RPA processes to be triggered from a conversation we needed a way to send back to our Druid platform, the needed information for this trigger to happen. The idea of having a custom code activity emerged including a REST client triggering an API call to the Druid Platform.

The conversations are configured with the Conversation Designer in DRUID platform. No code required. Chatting with the bots is possible in Intranet web pages (land bot page, skype for business, skype, slack or even in Facebook).