Bitext Innovations International, Inc.
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License & Privacy
Updated08 Dec 2021
AI Center: 2020.10+
Bitext shall provide maintenance and support services to the Customer. Such services will include: (i) access tot he customer support department at the Bitext office via e-mail, during normal office hours of that Bitext office, from Monday to Friday, excluding public holidays. Bitext will respond to the client's request for assistance according to the following levels of severity: - Critical/High - Description: problem that does not allow the system to work and has no alternative solution.
There is a number of important mails which are sent by customers to banks on a daily basis regarding their queries and issues, so it becomes very difficult for banks to classify the emails according to the queries. This solution which will classify the customer emails accordingly.