omni:us - European Accident Statement

Automated handwritten text extraction

Each year, the EAS is used to file millions of car accidents with European insurers. Injury-related car accidents already account for 1,079,000 filings, where insurers aided customers in need (Source: EU Care’s 2017 Annual Accident Report).

The form is used to document accidents involving 2 or more parties. Included are 2 separate sections to be filled out, which require detailed information on the respective vehicles and their owners. The combination of a description of the circumstances with a graphical representation of the collision is vital to provide claim teams with collision details and how the vehicles were affected.

The challenges of manually processing EAS:

High variability: Handwriting is an incredibly diverse form of expression. These documents are often roughly filled out at the scene of the collision, posing a deeper challenge to adjusters poring over the text. Information accuracy can be compromised as a result.

Conflicting perspectives: In the case of a 2-car collision, there can be conflicting views on how the event occurred. This often results in contradictory information on the same document.

Intensely manual: The EAS consists of 100 fields of handwritten data. Digitizing handwriting is expensive and time-consuming – average processing time hovers around 15 minutes per document. Costs rapidly accumulate.

omni:us is changing the status quo as we bring first hand applications of AI into the daily operations of insurers. Digitization of the European Accident Statement is one of the many claims-related documents where we enable data access on an unprecedented level. See below the benefits we offer.

Reduce manual efforts by 50%. Boost your process automation. Speeds up settlement of car claims. Complex algorithms tuned to the intricacies of language convert handwritten scribbles into crystal clear, parseable text. The scenario is mapped out logically using the various inputs. It is presented to the adjuster in a clear, concise format. Artificial intelligence is uniquely suited to augmenting the manual drudgery of digitizing handwriting. Spare your adjusters: omni:us expedites relevant information extraction and speedy document validation, shaving costs and overtime hours.