Sopra Steria Group SA (commonly referred to as Sopra Steria) is a European information technology consultancy established in September 2014 upon the merger of Sopra Group SA and Groupe Steria SCA (commonly referred to as Sopra and Steria, respectively). Technically, Sopra was the company to adopt the new name, retaining its legal personality.

The primary business areas of the company include consulting services, systems integration and solutions, integration of ERP solutions, implementation of application solutions, as well as subcontracting solutions for providing technical support to users and application maintenance and outsourcing services and operation of professional processes.

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Project Manager

167e0f2d-80a3-4ed9-84b0-fb47d9d6b13f.xaml

The snippet includes one XAML file - Get\_Notes. It takes as input the Authorized Tokens, URL end point, Incident ID and HTTP Timeout. It returns the output as notes table which can be used further in programs where notes and attachments are required for processing. Whenever notes are required from CRM, this XAML can be called.

  

The snippet is designed without hard coding and the code is dynamic, it requires only input parameters so that it can run without any issues.

  

The above design of XAML code was done to meet the requirements where different processes need to use notes present in CRM for an incident and use them in front end applications like Oracle.

  

This will achieve the objective of getting data from CRM using API's without doing any front end screen navigation.

This snippet get notes using API's for an incident raised in CRM. It also fetches the attachment present in the CRM notes in Base64 string format.

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Sopra Steria - Get CRM Notes (API)