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UpdatedMar 1, 2021
UiPath Studio 2019.10.4 and later.
3-5 Business Days Urgent (Component causing an outage to the production environment and a severe business loss): 7 Business Days High (Minor production issue or go-live getting affected): 15 Business Days Medium (Issue with testing/staging environment with minimal impact in operation): 21 Business Days Low (Issue with Dev environment and "How to" or "Where to" queries): 28 Business Days