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Workflows that enable organizations from all industries to accelerate the automation of their IT ecosystem in the areas of Cloud, Server Virtualization, User Management, Security, Networking and more.
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Run Management ensures that your automated and business critical processes run smoothly. The service can handle system, network error or update-related incidents. Maximize the uptime of automations!
Use the data from Salesforce to get a detailed understanding of your Incident Management business process. You’ll know what to automate, how to improve your processes and drive business impact.
A cloud-based service platform for managing enterprise workflows. After connecting, optimize and automate IT, HR, and customer experience workflows.
Receive an email notification via Gmail when a high priority incident is created in ServiceNow, assign it to the corresponding department and notify the customer once the incident is resolved.
Lightweight, app-based alerting for operational teams, via push, SMS text, voice calls including tracking, escalation, collaboration, duty planning.
This snippet get incidents from CRM using API's for calls raised in CRM for a queue.
This UiPath bot is designed to create incidents in ServiceNow from text files.
Receive an email notification via Outlook when a high priority incident is created in ServiceNow, assign it to the corresponding department and notify the customer once the incident is resolved.
Freshservice is a cloud-based IT Help Desk and service management solution.
Use the data from ServiceNow to get a detailed understanding of your Incident Management business process. You'll know what to automate, how to improve your processes and drive business impact.