by Myndshft Inc.
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by Myndshft Inc.
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11
License
License Agreement
Technical
Version
1.0Updated
25 Jan 2022Certification
Silver Certified
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Support
Phone: +
Email: help@myndshft.com
Link: https://myndshfthelp.zendesk.com/hc/en-usSeverity Level: Urgent Description: Major system failure with no workaround Response Time: Business Hours - 30 minutes via email After Hours - 1 hour via email Severity Level: High Description: Important Functions are unusable Response Time: Business Hours - 30 minutes via email After Hours - 2 hour via email Severity Level: Medium Description: System failure under unusual circumstances or minor features do not work with a low impact workaround Response Time: Business Hours - 3 hour via email
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