Jira

Simplify automating processes that use Jira by replacing UI operations with background API calls.

Introduction to Jira and Its Applications

Jira, a robust tool developed by Atlassian, serves as a comprehensive solution for bug tracking, issue tracking, project management, and service desk applications. Its inherent configurability and flexibility make it adaptable to diverse environments and processes. The versatile features of Jira, including workflows, issue types, and screens, facilitate customization for various scenarios, with seamless adjustments achievable through the administration GUI.

UiPath's Integration with Jira

The suite of Jira activities empowers users to automate interactions within their Jira platform. Leveraging the Jira SDK, this activities package equips UiPath robots with the capability to proficiently manage issues, projects, and handle attachments. Furthermore, it facilitates the retrieval and upload of information associated with issue-related content, such as comments.

It's important to note that this Jira activity package exclusively supports Jira Cloud instances.

Getting Started with Jira Activities

If you're ready to start using the Jira activities, see the Get Started section below. To learn more about the package, keep reading to see How it works.

To enable the outbound automation between UiPath and Jira, the activities establish an authenticated connection to a Jira custom application using the Jira Scope activity.

Establishing Connection and Activity Setup

After the connection is established, the other Jira activities send requests to the applicable Jira API operations using the parameters you enter in the activities' input properties (via the properties panel and/or Object Wizard). If the requests are successful, the activities return the response values to the output property variables.

Before the scope activity can be used to establish a connection, you must complete the steps outlined in the Setup guide. After you complete the Setup steps, you can begin building your automation projects.

Activities Included in the Jira Package

The activities included in this package automate a wide variety of Jira related operations, more respectively related to:

• Attachments
• Comments
• Components
• Dashboards
• Filters
• Issues
• Transitions
• Issue Links
• Projects
• Users

Key Benefits of the Jira Activities

The main advantages of the activities are:

• Background automation which is very fast and safe because it’s totally independent of your web browsers and the Jira layout.
• Implementation time is 5 to 10 times faster compared to traditional UI Automation.
• Interactions between the robot and the software are greatly reduced, leading to a reduction in the number of errors.