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Get the best of both worlds - the power of UiPath and the expertise of our partners. Our hand-picked partner network offers a wide range of professional services to enhance your automation journey wit

Professional Services

### Smartbridge focuses on simplifying business transformation. We apply thought leadership and innovation to bring our customer’s digital agenda to reality.

We partner with customers in their journey from vision to adoption, and across the plethora of technology options available today. Smartbridge’s comprehensive list of technology and software partnerships gives us the freedom to remain an objective collaborator with our customers. The suite of Smartbridge services includes [Digital Innovation](https://smartbridge.com/digitalinnovation/), [Systems Modernization](https://smartbridge.com/modernization/), [Applications Integration](https://smartbridge.com/appintegration/), [Data & Analytics](https://smartbridge.com/data/), [Robotic Process Automation](https://smartbridge.com/automation/) and [Custom Application Development](https://smartbridge.com/development).

  

An empathetic approach to understanding customer challenges is bred into the Smartbridge culture. It is evidenced by our ability to bring ideation to life for customers and ourselves. As thought leaders with a track record of successful project execution, Smartbridge is committed to fueling your innovation.

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**Monitor and manage your robotic process automation bots and the underlying UiPath platform to maintain a stable system environment and address any technical issues as they arise.**

  

If you're a UiPath customer, you're likely using the RPA platform as a prominent automation tool in your digital transformation journey. Any reason why your bots aren’t running at optimal performance could have a detrimental impact to the success of your journey.

  

Smartbridge’s 20 years of experience in managed services for core business systems is the expertise you need to maintain a healthy environment, regardless of whether or not Smartbridge developed and deployed the bots.

  

Maintenance and Support services provided through a Smartbridge Managed Services contract consist of a scope of work, deliverables and staffing that fits your unique needs.

  

**A sampling of the scope of work includes:**

*   Monitor and manage bots currently deployed in production and planned upcoming deployments that perform critical business functions. Proactively to maintain their uninterrupted operation.
*   Troubleshooting and resolving incidents
*   User management related to automated processes
*   Automation support reporting
*   Minor code changes to fix production issues
*   Bot deployment to production
*   Provide knowledge transfer to internal teams

Smartbridge will provide managed services support during standard coverage windows as agreed upon. The service windows (day of week and time of day) will be defined for coverage types of Emergency/Critical Support, Normal Support, Scheduled Activities, and Overnight Monitoring.

  

Staffing can be comprised of a mix of onshore and offshore support, with team leads and a US-based account manager.

  

Request a meeting to customize your specific managed services needs!

Monitor and manage your robotic process automation bots and the underlying UiPath platform to maintain a stable system environment and address any technical issues as they arise.

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Support & Maintenance for your UiPath attended & unattended bots

Managed Services for UiPath