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Predictive Churn
by UiPath
0
Accelerator
<100
Benefits
200
hours
Reduced development time*
75%
Optimized productivity
80%
Enhanced accuracy
Summary
Summary
The Predictive Churn Accelerator proactively identifies customers who are likely to churn and stop acquiring their services/solutions by flagging early and sending customized offers.
Overview
Overview
Telecoms have millions of customers and often struggle to proactively identify those who are extremely dissatisfied, resulting in customer churn. Churn refers to customers terminating their services and cancelling contracts, which leads to revenue loss for telecoms. Winning back lost customers is also costly for telecoms, making it imperative to identify and address customer dissatisfaction before they cancel their services.
The Prediction Churn Solution Accelerator aims to help telecoms proactively identify customers who are likely to churn and stop acquiring their services/solutions by :
- Identifying patterns exhibited by churn customers & proactively identifies customers.
- Flagging customer alert in CRM database.
- Proactively sends offers based on customer preferences and experience.
The automation solution will raise a red flag for customers who have a high probability of leaving the telecom. By identifying customers who are dissatisfied or likely to churn, telecoms can take proactive measures to address their concerns and retain them. This will help reduce customer churn and minimize revenue loss, ultimately improving the telecom's business performance.
Features
Features
- Modular approach to processes for easy changes and easy configurations
- Reusable components architecture allowing development and usage across multiple automation solutions
- Configurable and scalable reporting options, through Data Service
- Automated alerts
- Optimize Productivity requiring less manual effort
- Enhanced Accuracy
Additional Information
Additional Information
Dependencies
UiPath.DataService.Activities: [23.4.1] UiPath.Excel.Activities: [2.16.1] UiPath.Form.Activities: [2.0.2] UiPath.FormActivityLibrary: [2.0.2] UiPath.Persistence.Activities: [1.4.1] UiPath.SolutionAccelerators.Reusables.Generic: [1.1.0] UiPath.SolutionAccelerators.Reusables.SalesforceAPI: [1.0.1] UiPath.System.Activities: [22.4.5] UiPath.UIAutomation.Activities: [22.4.7]
Code Language
Visual Basic
Runtime
Windows (.Net 5.0 or higher)
* Learn more about how the benefits are calculated. Click here.
Technical
Version
1.0.1Updated
May 22, 2024Works with
Studio: 22.10+
Certification
Gold Certified
Tags
Application
Collections
Support
Email: solution-accelerators-support@uipath.com
Link: https://marketplace.uipath.com/contact-usSupport on Demand is available only to UiPath Enterprise customers. To access this type of support, you need to have an active UiPath license. More details are available here: https://docs.uipath.com/marketplace/automation-cloud/latest/user-guide/support-on-demand. Note: Marketplace Support On Demand is not subject to a response SLA, but one should expect a response within two business days.
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