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Quadient CXM Inspire Platform
by Quadient
0
Solution
<100
Summary
Summary
Quadient Inspire enables organizations to create and deliver personalized, compliant market leading customer communications across all digital and traditional channels, from one centralized hub.
Overview
Overview
Customer Communication Management (CCM) technology generates quotes, proposals, claims correspondence and other communications that memorialize transactions. Many of these communications are time consuming and repeatable, making excellent candidates for UiPath integration.
A Quadient Inspire integration brings the power of UiPath to critical enterprise customer communications that are repetitive. Quadient’s Inspire technology uses UiPath technology to access multiple data sources to facilitate or even complete communications that are sent to customers.
UiPath accesses Quadient’s Inspire solution to automatically generate and deliver complex documents, such as: insurance policies, mortgage contracts, proposals, confirmations, changes and other critical communications to a variety of channels that deliver excellent customer experience in an automated omnichannel world. Quadient Inspire can also generate data that UiPath returns to other critical core systems based on the composition or delivery of the communications.
Quadient’s Inspire is the CCM market leader, with clients generating over a trillion communications per year, with billions able to benefit from automation with a UiPath integration.
Features
Features
Instant access to existing critical enterprise CCM applications allow UiPath to automate communications that already exist to rapidly deliver benefits of automation, leveraging their significant investment in customer communications to avoid redesigns while they remove costs for their call centers & sales teams. Bidirectional integration enables UiPath to access Quadient Inspire to automate existing communications to be moved to archive when CCM-Based processes are completed.
Additional Information
Additional Information
Dependencies
UiPath Studio 20.10
Technical
Updated
April 29, 2021Works with
Studio: 20.10 - 22.10
Support
Email: a.olier@quadient.com
Standard or Platinum Support
Resources
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