by Base64.ai
0
Partner Solution
Technical
Updated
May 11, 2022Verification
Partner Solution Verified
Support
Email: support@base64.ai
For critical errors and service outages: Response time is one hour 24/7. Updates at least once a day until the issue is resolved. Users may call or WhatsApp +1-607-283-4127 to reach out to Level-1 support. For low-priority issues: Monday-Friday 8 am to 5 pm ET. Max response time is two days. Users may reach out to Customer Support via support@base64.ai (Zendesk).
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