Summary
Summary
Overview
Overview
Run Management ensures that your automations and business critical processes that have been built on UiPath robots run smoothly around the clock.
The service can handle system, network error or update-related incidents, ensuring the maximized uptime of your automations. Now you can finally have your business critical automations run outside of business hours without any worry, enabling you to do more with your existing licenses.
Included in the service:
Resolution processes, such as incident and problem management. Run Management follows ISO 20000 processes and structure. Standard changes, including element level changes to target applications.
Quality assurance - Run Management improves the overall quality of automation, as processes must pass a validation review. Only audited processes are accepted to production.
Availability - Digital Workforce Run Management is available for our Robot as a Service and on-premise customers and for organisations who have built their RPA environment in-house or with another service provider.
No hidden costs - Run Management is available at different service levels, depending on your need for support , and by the hour. The total cost is fully transparent. There are no hidden costs – only a basic fee and process-specific charges. This process-specific fee will vary.
Features
Features
Quality assurance:
Run Management improves the overall quality of automation, as processes must pass a validation review. Only audited processes are accepted to production.
Availability:
Digital Workforce Run Management is available for our Robot as a Service and on-premise customers and for organisations who have built their RPA environment in-house or with another service provider.
No hidden costs:
Run Management is available at different service levels, depending on your need for support.
Additional Information
Additional Information
Dependencies
Technical
Updated
21 Sep 2022Verification
Business Solution Verified
Tags
uipath
monitoring
support
Application
UiPath Robot
Support
Link: https://digitalworkforce.com/intelligent-automation-services/rpa-maintenance/Service levels are agreed with the customer.
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