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ServiceNow Activity Package
by UiPath
0
Activity
<100
Summary
Summary
Boost productivity with ServiceNow digital workflows and UiPath integration. Manage records using the UiPath activity package.
Overview
Overview
ServiceNow’s digital workflows are designed to enhance employee productivity and improve enterprise operations. The ServiceNow activity package allows your UiPath robots to perform record management tasks in ServiceNow, such as retrieving, updating, inserting and deleting records.
Getting Started with ServiceNow and UiPath
The step-by-step how-to guides will help you create working samples of various activities, ensuring you can connect to your ServiceNow instance and understand the input and output properties effectively.
How It Works
To facilitate automation between UiPath and ServiceNow, our activities establish a secure connection to the ServiceNow API using the ServiceNow Connector. Before initiating your first project, follow the Authentication Guide provided in the connector documentation to set up your connection.
Activities
- Add Attachment - Add an attachment to an existing record.
- Delete Attachment - Deletes an existing attachment from a record.
- Download Attachment - Download an existing attachment from a record.
- Get Attachment - Returns an existing attachment metadata from a record.
- List All Attachments - Returns all exisiting attachment metadata from a record.
- Create New Incident - Create a new incident in ServiceNow.
- List All Incidents - Search for incidents in ServiceNow based on set criteria.
- Update Incident - Update an incident in ServiceNow.
- Create Incident Task - Create an incident task to communicate with and request work from assignment groups other than the one that is mentionet for the incident.
- Get Incident Task - Retrieves an incident task.
- List all Incident Tasks - Lists all incident tasks.
- Update Incident Task - Updates an incident task.
- Get Record - Retrieve a specific record.
- Insert Record - Insert a new record object.
- Update Record - Update a specific record.
- Delete Record - Delete a specific record.
- List All Records - List all the records in ServiceNow.
- Incident Created - Triggers when a new incident is created.
- Incident Updated - Triggers when an incident is updated.
- Incident Task Created - Triggers when a new incident task is created.
- Incident Task Updated - Triggers when an incident task is updated.
- Record Created - Triggers when a new record is created.
- Record Updated - Triggers when a record is updated.
This activity package is compatible with UiPath Studio versions 2023.10 and newer.
Features
Features
- Get Incident Task
- Add Attachment
- Update Record
- Get Attachment
- Delete Record
- Incident Created
- Incident Task Updated
- Search Incidents by Incident Number
- Delete Attachment
- List All Incidents
- Record Created
- Create New Incident
- List All Attachments
- Download Attachment
- Record Updated
- Create Incident Task
- Insert Record
- Search Users by Email or Name
- Update Incident
- Get Record
- List All Records
- List All Incident Tasks
- Update Incident Task
- Incident Updated
- Incident Task Created
Additional Information
Additional Information
Dependencies
None
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