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by Internal Labs
0
Solution
<100
Summary
Summary
The CX Productivity Kit enables deployment of the CX Companion, a unifying surface that provides intelligent automations, customer 360 data, and other agent-assist tools for customer reps.
Overview
Overview
The UiPath CX Productivity Kit delivers customer rep productivity through the UiPath CX Companion. The CX Companion provides launching next best AI-enabled automations, displays multi-system customer insights, and pushes real time notifications from automations. Being integral to the rep's existing desktop environment gives the Companion call/case context.
The Companion is designed to vastly simplify the operations of the customer/support rep and reduce training time, thereby improving customer satisfaction through efficient and intelligent automation.
Note: The kit is currently in Preview. Join our Insider's Program.
Features
Features
Additional Information
Additional Information
Dependencies
Ubuntu 22.4+ or Windows 10/11 (OS), Docker 19.03+, Docker Compose 1.27+
or
Windows Server 2016+ (OS), IIS, .Net Core 6.0+