This dashboard gives you an overview on time & money savings at the transaction level. This is based upon manually entered values in the Queue Baselines widget. These values are used by the other widgets on this dashboard to calculate their display data.
All widgets on the "ROI Dashboard - Queues" are based on formulas that reference the Manual Time (mins) that it would take a human to accomplish one transaction of the process, as well as the hourly cost for them to do so. Start by going to the Queue Baselines input widget and entering in the values for manual time (mins) and hourly cost process one transaction.
The main difference between this dashboard and the Insights out of the box ROI dashboard provided is that this shows you your ROI data based on queue transactions while the other dashboard is based on process execution. This way you have both options to leverage.
*Your processes must be leveraging queues to be able to use this dashboard.
Hours saved per process
Money saved per process
Cumulative Time Saved