WhatsApp Business

WhatsApp Business

by UiPath

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0

Integration Service Connector

Runs

<100

Summary

Summary

WhatsApp Business, having more than 2 billion users around the world, offers fast, secure, and reliable way for businesses to engage audiences, accelerate sales and drive better customer support outcomes

Overview

Overview

The WhatsApp Business connector integrates business messaging capabilities into UiPath automation workflows. It enables organizations to automate conversations, send notifications and manage customer communication at scale, leveraging the global reach of WhatsApp.

Before building automations, you must establish a secure connection with your WhatsApp Business instance. Step-by-step authentication instructions are available on the WhatsApp Business authentication page.

Once connected, WhatsApp Business activities can be used in UiPath Studio to automate messaging workflows, improving communication efficiency and customer engagement.

For further technical details, refer to the WhatsApp Business API documentation.

Note: This connector does not currently support events.

Features

Features

  • Customer Support - Automate responses to customer inquiries, provide real-time updates and handle routine requests through conversational workflows.
  • Retail & E-Commerce - Send order confirmations, shipping updates and personalized promotions directly to customers.
  • Financial Services - Deliver account notifications, payment reminders and transactional alerts securely to customers.

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