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Zoho Desk
by UiPath
0
Integration Service Connector
<100
Summary
Summary
Zoho Desk streamlines customer service, boosts agent efficiency and deliver lasting customer experiences.
Overview
Overview
Zoho Desk offers a comprehensive solution designed to optimize customer service, streamline workflows, and elevate overall agent efficiency, ultimately fostering enduring customer relationships.
Prior to automating your processes, you need to establish a secure connection with your Zoho Desk instance. Detailed step-by-step instructions can be found on the dedicated Zoho Desk authentication page.
The connector seamlessly integrates with Zoho Desk events via polling functionality. For a comprehensive understanding of the supported events, refer to the Zoho Desk events page.
Unlock the full potential of Zoho Desk within UiPath Studio by utilizing the connection to enable Zoho Desk activities.
For further insights into the Zoho Desk API, explore the comprehensive documentation provided by Zoho Desk.
Note: This connector is currently in preview.
Features
Features
By integrating Zoho Desk with UiPath, organizations can unlock numerous opportunities to optimize their customer service operations and drive efficiency gains.
- Customer Support Automation: Use Zoho Desk integrated with UiPath to automate routine customer support tasks such as ticket creation, assignment, and resolution.
- Intelligent Ticket Routing: Implement intelligent ticket routing algorithms leveraging UiPath automation capabilities integrated with Zoho Desk.
- Automated Data Synchronization: Integrate Zoho Desk and UiPath to automate the synchronization of customer data across systems, ensuring consistency and accuracy.
- Proactive Issue Resolution: Utilize UiPath automation to monitor Zoho Desk events and trigger proactive responses to potential issues or escalations.
Technical
Updated
February 27, 2024Tags
Application
Collections
Support
Link: https://www.uipath.com/company/contact-us/contact-technical-supportUiPath Standard Support, see your Service Agreement.
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