EmailTree provides an innovative solution for customer services and support teams to dramatically decrease the resolution time per email (or any type of incoming text requests) while solving complex customer requests and related tasks. EmailTree AI comes as an end-to-end solution to increase email (text requests) productivity, automate email composition and automatically solve complex tasks through Robot Process Automation (RPA) technologies. This means spending considerably less time and resources on customer requests while increasing customer satisfaction, customer retention and saving time allocated for more value-added activities. EmailTree's clients reported important cost savings, process improvements, resources redeployment optimisation and drastically improved productivity. Moreover, the solution is in line with their digital transformation objectives towards improved customer service satisfaction and retention, efficient team management and sales increase.