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Reply to emails in seconds and trigger actions
by EmailTree AI
0
Solution
<100
Summary
Summary
End-to-end solution to increase email productivity, trigger UiPath robots and automate email composition. This means spending considerably less time on emails and text requests, using the time saved for more value-added activities.
Overview
Overview
EmailTree AI comes as an end-to-end solution to increase email (text requests) productivity, automate email composition and automatically solve complex tasks through Robot Process Automation (RPA) technologies and/or API.
NLP/NLU, ML and RPA techniques are used to manage and generate emails for customer services and support teams.
The different steps are email understanding, supervised and unsupervised learning, actions and tasks automation in databases. The knowledge built can also be used for different inputs (SMS, scan, chat, Facebook, speech to text).
EmailTree.ai is becoming AutomationTree.ai (multi type of texts requests, multi intents and inputs, automation using robots and API, tasks orchestration).
Features
Features
End-to-end solution for customer services and support teams to dramatically decrease the resolution time per email (or any type of incoming text requests) while solving complex customer requests and related tasks. This means spending considerably less time and resources on customer requests while increasing customer satisfaction, customer retention and saving time allocated for more value-added activities. EmailTree's clients reported important cost savings, process improvements, resources redeployment optimisation and drastically improved productivity. Moreover, the solution is in line with their digital transformation objectives towards improved customer service satisfaction and retention, efficient team management and sales increase.
Additional Information
Additional Information
Dependencies
UiPath Orchestrator
Technical
Updated
March 28, 2021Works with
Studio: 20.10 - 22.10
Support
Phone: +352 621 29 77 44
Email: support@emailtree.ai
Link: https://emailtree.ai/contact/Mon-Fri 9 AM to 6 PM CET; Response time: 1 business day; Resolution time: 2 business days
Resources
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