SAP Cloud for Customer (C4C) is a **cloud-based solution** designed to streamline customer sales, service, marketing activities and more.

  

To establish a connection with your SAP Cloud for Customer instance, you can refer to the .

  

The  **supports events through polling**. Detailed information can be found on the .

  

With the connection, you can enable  in  and automate interactions with your SAP Cloud for Customer data. These activities **offer a range of operations** such as create, read, update, and delete on your SAP Cloud for Customer objects.

  

To learn more about using the UiPath connector with SAP Cloud for Customer OData API v2, refer to the . This compatibility **ensures seamless integration and efficient operations**.

SAP Cloud for Customer is a cloud-based platform consisting of SAP Sales Cloud and SAP Service Cloud. Automate the management of customer sales, service, marketing, and more.

SAP Cloud for Customer is a robust cloud-based platform designed to optimize and automate crucial aspects of your operations. From lead generation and order management to marketing workflows, SAP Cloud for Customer empowers you to streamline processes, enhance customer interactions, and boost overall efficiency.

With UiPath's SAP Cloud for Customer connector, take your automation journey to the next level. Effortlessly integrate and synchronize your workflows, ensuring seamless communication between systems. Say goodbye to manual tasks and hello to a more agile and responsive business environment.

Uncover the potential of SAP Cloud for Customer. Insert automation in your key operations such as lead generation, order management, customer support, and marketing workflows.

SAP Cloud for Customer Integrations & Connector

SAP Cloud for Customer is a robust cloud-based solution designed to optimize customer sales, service and marketing activities.

The SAP Cloud for Customer activity package empowers your UiPath robots to efficiently manage SAP records, including operations such as getting, updating, inserting, listing and deleting records.

### How It Works

To facilitate automation between UiPath and SAP, our activities utilize an authenticated connection via the SAP Cloud for Customer Connector. Before starting your first project, ensure you complete the necessary steps outlined in the [Authentication Guide](https://docs.uipath.com/integrations/docs/uipath-sap-c4c) within the connector documentation. This ensures a secure and successful integration.

### Activities

- [Cloud for Customer Scope](https://docs.uipath.com/activities/other/latest/integration-service/uipath-sap-c4c-scope) - Manages a connection to the specified C4C CRM instance, providing a scope for SAPC4CCRM activities.
- [Delete Record](https://docs.uipath.com/activities/other/latest/integration-service/uipath-sap-c4c-delete-record) - Deletes a record in SAP CRM. After completing the operation, the activity outputs the operation status (success/failure information) in in a ResponseStatus object that you can use in subsequent activities (e.g., conditional logic).
- [Get Record](https://docs.uipath.com/activities/other/latest/integration-service/uipath-sap-c4c-get-record) - Retrieves a record in SAP CRM. After retrieving the record, the activity outputs the status of the request (success/failure information) in a ResponseStatus object that you can use in subsequent activities (e.g., conditional logic).
- [Insert Record](https://docs.uipath.com/activities/other/latest/integration-service/uipath-sap-c4c-insert-record) - Inserts a record in SAP CRM. After inserting the record, the activity outputs the status of the request (success/failure information) in a ResponseStatus object that you can use in subsequent activities (e.g., conditional logic).
- [List All Records](https://docs.uipath.com/activities/other/latest/integration-service/uipath-sap-c4c-list-all-records) - Lists all the records in SAP Cloud for Customer.
- [List Records](https://docs.uipath.com/activities/other/latest/integration-service/uipath-sap-c4c-list-records) - Lists a page of records in SAP Cloud for Customer.
- [Update Record](https://docs.uipath.com/activities/other/latest/integration-service/uipath-sap-c4c-update-record) - Updates a record in SAP CRM. After updating the record, the activity outputs the status of the request (success/failure information) in a ResponseStatus object that you can use in subsequent activities (e.g., conditional logic).

Optimize customer interactions with SAP Cloud for Customer, a cloud-based solution. Manage records easily, ensuring secure automation through the SAP connector.

Drive Growth with SAP Cloud for Customer Integrations and Connector

SAP Cloud for Customer connector

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