Studio Web serves as the ideal starting point for your automation journey within the UiPath Cloud ecosystem, all from the convenience of your web browser. Say goodbye to IT dependencies and time-consuming installations. No prior programming knowledge is required, making it accessible to all. It's also seamlessly included in existing developer licenses, ensuring a frictionless entry into the world of automation.

Studio Web serves as the ideal starting point for your automation journey within the UiPath Cloud ecosystem, all from the convenience of your web browser.

Studio Web Templates | UiPath Marketplace

Step into the world of effortless automation with UiPath Studio Web, your web-based automation canvas.

Studio Web Templates

Zendesk is a cloud-based help desk management solution which **helps users create customer service portals, knowledge bases, and online communities**. With its customizable front-end portal and live chat features, Zendesk allows users to integrate with applications like Salesforce and Google Analytics. The solution **enables users to manage incidents, priorities, statuses, users**, and more across multiple Help Desk Elements.

  

To automate processes, **a connection with the Zendesk instance needs to be established**, and step-by-step instructions for authentication are available on the .

  

The  also **supports events via polling**, with more information about the events supported available on the .

  

Once connected, users can enable  in , allowing them to build automations that interact with their Zendesk data. These activities enable create, read, update, and delete operations on Zendesk objects.

  

The UiPath connector is compatible with Zendesk REST API v2, and users can learn more about the .

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

Zendesk is a cloud-based solution that empowers businesses to create robust customer service portals, knowledge bases, and thriving online communities. Customize your front-end portal with your brand's identity and engage customers in real-time with live chat features. Zendesk streamlines incident management, priorities, statuses, and user interactions across multiple Help Desk Elements.

Maximize efficiency by seamlessly integrating Zendesk with UiPath. Customize your help desk workflow, automate repetitive tasks, and increase customer satisfaction.

Enhance customer service efficiency using the UiPath Zendesk connector. Customize your front-end portal for a branded and efficient help desk experience. Explore seamless Zendesk integrations.

Zendesk Integrations & Connector

Zendesk is a leading cloud-based help desk management platform designed to improve your customer service operations. It provides a suite of customizable tools to create a comprehensive customer service portal, knowledge base and online community. Key features include a fully customizable front-end portal, live chat capabilities and integrations with popular applications like Salesforce and Google Analytics. Zendesk equips you to manage incidents, priorities, statuses and users across multiple help desk elements.

The Zendesk activity package enhances your UiPath automation capabilities by enabling your robot(s) to efficiently manage records and files. With this package, you can perform essential tasks such as retrieving, updating, inserting, listing and deleting records, as well as uploading files.

### How It Works

To enable outbound automation between UiPath and Zendesk, the activities use the [UiPath Connector for Zendesk](https://docs.uipath.com/integrations/docs/uipath-zendesk-zendesk) to establish an authenticated connection. Before you start building your automation projects, ensure you follow the steps outlined in the [Authentication Guide](https://docs.uipath.com/integrations/docs/uipath-zendesk-zendesk-authentication) from the connector documentation to set up your connection properly.

### Activities

- [Upload Attachment](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-upload-file) - Uploads a file to Zendesk.
- [Create Group](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-create-group) - Creates a group in Zendesk.
- [Update Group](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-replace-group) - Updates a group in Zendesk.
- [Delete record](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-delete-record) - Deletes a record in Zendesk.
- [Get record](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-get-record) - Retrieves a record in Zendesk.
- [Insert record](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-insert-record) - Inserts a record in Zendesk.
- [List all records](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-list-all-records) - Lists all the record of an object in Zendesk.
- [Update record](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-upsert-record) - Replaces a record in Zendesk.
- [Search](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-search) - Search for a group, a user, a ticket, or an organization.
- [Search Users](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-search-users) - Search users based on email, name, phone number and other additional criteria.
- [Search Tickets](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-search-tickets) - Start typing the name of the organization to find it in the available dropdown list.
- [Add Comment](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-create-ticket-comment) - Adds a basic comment to a ticket in Zendesk.
- [Create Ticket](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-create-ticket) - Creates a ticket in Zendesk.
- [List all Ticket Comments](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-list-all-ticket-comments) - Retrieves the list of all comments on a ticket in Zendesk.
- [Update Ticket](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-replace-ticket) - Updates a ticket record in Zendesk.
- [Create User](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-create-user) - Creates a user record in Zendesk.
- [Update User](https://docs.uipath.com/activities/other/latest/integration-service/uipath-zendesk-zendesk-replace-user) - Updates an existing user record in Zendesk.

Zendesk is a cloud-based help desk solution offering customizable tools and integrations. With UiPath, automate record and file management using the Zendesk activity package and UiPath Connector.

RPA Developer

ZenDesk Login helps to login to the ZenDesk webpage and also checks if the user credentials are wrong. If the credentials are wrong it will throw an error. Otherwise, it navigates it to ZenDesk homepage. Here it is also checking if the bot logged in successfully.

ZenDesk Login workflow helps you to log in to the ZenDesk webpage

Monitor and manage new Zendesk users by integrating with Google Sheets. Utilizing this template, each time a new user is registered in Zendesk, a corresponding entry will automatically be generated in your Google Sheets, capturing user details.

When a user is created in Zendesk, add a new row in Google Sheets with the user details. 

	Listing	Apps	Downloads
	Zendesk Activity Package Zendesk is a cloud-based help desk solution offering customizable tools and integrations. With UiPath, automate record and file management using the Zendesk activity package and UiPath Connector.		<100
	Skcript - ZenDesk Login ZenDesk Login workflow helps you to log in to the ZenDesk webpage		<100

Level Up Support with Zendesk Integrations and Connector

Zendesk connector

Explore Studio Web templates

User Created

Add a new row in Google Sheets with User Details

User Created

Add a new row in Google Sheets with User Details

Explore Studio Desktop listings

Explore Collections to get inspired

Similar apps

Productivity

Productivity

Productivity

Productivity