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Chat Transcript Summarizer
by Internal Labs
0
Agent Template
<100
Summary
Summary
Converts live-chat to summary & next steps
Overview
Overview
Chat conversations are fast-moving and unstructured, making it difficult to extract key takeaways or track follow-ups. Important decisions, promises, or unresolved questions often get lost in long transcripts, leading to missed actions and poor accountability. The Chat Transcript Summarizer addresses this by segmenting chat logs into sessions and analyzing speaker turns, timestamps, and conversation flow.
The agent identifies intents, decisions, promises, and unresolved questions within each session. It then generates a clear summary capturing the issue discussed, actions taken, and outcomes, alongside a structured task list for follow-up. By organizing chat conversations into summaries and tasks, teams can reduce manual note-taking, improve alignment, and ensure next steps are tracked consistently.
Features
Features
- Purpose-built agent definition for chat transcript summarization
- Session segmentation based on timestamps and speaker changes
- Extraction of intents, decisions, promises, and unresolved questions
- Concise summaries highlighting issue, actions taken, and outcome
- Structured task lists for follow-up and accountability
- Best practices built in for reliable conversation analysis
- Prebuilt tools for fast deployment and customization
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