by DRUID AI
0
Partner Solution
Technical
Updated
May 23, 2022Verification
Partner Solution Verified
Collections
Support
Phone: +40310699256
Email: support@druidai.com
Link: https://www.druidai.com/druid-chatbot-platform-about-us?hsLang=enWe have the following Services covered: Availability (uptime) of the DRUID Platform • Planned maintenance downtime • Monitored support tickets for incidents of the implemented solution (including the developments and customization) • Remote assistance using Remote Desktop and a Virtual Private Network where available Communication e-mail: support@druidai.com We will respond to service-related incidents and/or requests submitted by the Customer within the following time frames: Incident type: P1