The Provider Data Update workflow is designed to assist a healthcare payers provider data group, to maintain and update Healthcare Provider information with robotic assistance.
When an update has been identified as required, the staff can work along side an attended robot to automatically search and update the provider information. This workflow will provide the ability to input a provider name and the robot will search the NPI registry to gather the updated information (address, phone, etc). Once this data is collected, the robot will update the Payers provider data systems of record. Providing a reduced need for data input, improving accuracy and speeding up the process.