**ActiveOps** is a leading provider of cloud-based enterprise software for large scale operations management solutions to banks, insurance companies, and BPOs.

  

Workware+ is the leading digital operations management platform designed to simplify and reduce the cost of running operations through the analysis and optimization of resources and processes, improving service delivery and staff well-being.

  

Our solutions help maximize the total time available and increase work output productivity of employees, robots, teams, departmental resources, and home workers.

  

In conjunction with the Active Operations Management (AOM) Method, **ActiveOps** solutions help embed a consistent and sustainable agile framework of operations based on collaborative capacity planning, structured review meetings, and skills development.

  

**ActiveOps** operates across the globe from offices in the USA, UK, Ireland, India, South Africa, and Australia.

17836001-4e49-4aee-a021-68a363cd920c.png

Senior Vice President

**Real-time workforce data intelligence and visibility**

  

WorkiQ captures time spent per application – discovering what’s actually happening – so you can manage work with the greatest accuracy and collaborate with your team members to increase work efficiency and utilization. User activity is collected directly from each monitored desktop (whether the user is a human or a robot), via a Citrix® server, or mainframe.

WorkiQ’s dynamic, real-time dashboards – which even non-technical users can customize to show the most relevant analytics to give you invaluable operational intelligence into the work each employee does, how long it takes, and the outcomes of each employee’s effort.

Deploying WorkiQ spares employees the additional work drain of self-reporting, which can be seriously inaccurate.

WorkiQ is the industry leading workforce intelligence platform to understand how work is actually done.

Mainframe applications weren’t designed for integration with other applications. This makes it difficult when you want to use mainframe data with external applications or automated processes. And it can make it almost impossible to integrate your mainframe with the Web-based world in which most of your other computer applications live.

Fortunately for your enterprise, there’s ConnectiQ™ by ActiveOps. It allows integration with mainframe applications without the performance issues related to desktop emulators. Instead, ConnectiQ is server-based and it uses the same mainframe protocols as desktop emulators, yet provides direct access to the mainframe and interprets the raw 3270 data stream. This approach lets ConnectiQ capture every data element, including hidden elements. As a result, every transaction between the mainframe and the desktop can be executed flawlessly.

We built ConnectiQ the right way — enabling your UiPath RPA success for maximum speed, scalability, and reliability.

ConnectiQ is ActiveOps’ mainframe RPA enabler. It provides scalable access to mainframe applications by turning the native mainframe protocol into web services.

The Claims Audit workflow is designed to work an assigned list of claims.  The objective is to compare the payment made for the claim with the appropriate state medicare negotiated price for the procedure code.  In the video, you will see the robot navigate the ActiveOps Claims system to identify key indicators such as location (State), procedure code, and the price paid.  The robot then will proceed to look up this code by state. If there is not a recent price table, the robot will navigate to the appropriate State Medicare site and download the revised spreadsheet of codes and pricing.  Once downloaded the robot will proceed to compare the price paid, relative to the state negotiated pricing.  If they match the audit passes if they do not match the audit fails and is noted accordingly for re-work.

ActiveOps has developed a 'prototype or demo' of an end to end healthcare services utilizing UiPath RPA. The workflow is around post payment Claims Audit.

The Provider Data Update workflow is designed to assist a healthcare payers provider data group, to maintain and update Healthcare Provider information with robotic assistance.  

  

When an update has been identified as required, the staff can work along side an attended robot to automatically search and update the provider information.  This workflow will provide the ability to input a provider name and the robot will search the NPI registry to gather the updated information (address, phone, etc).  Once this data is collected, the robot will update the Payers provider data systems of record.  Providing a reduced need for data input, improving accuracy and speeding up the process.

OpenConnect has developed a prototype of an end to end workflow utilizing UiPath Attended RPA