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Humley - Insurance Solution
by Humley Limited
0
Solution
<100
Summary
Summary
Dedicated insurance solution based on the API connection between Humley Cognitive Assistant and UiPath
Overview
Overview
Humley provides customers with a natural language engagement platform (a Cognitive Assistant or Chatbot) which automates the quote and claims process as well as handles high volumes of often low value queries supporting those processes, all using natural language via a chat assistant.
Humley orchestrates best of breed AI technologies including our own AI and ML, to deliver a powerful, easy to deploy and manage brand assistant, capable of scaling with the enterprise needs, integrating into multiple services to provide multiple experiences from one platform. Technology Partner to both UiPath and two of the ‘big four’ global consulting firms as a Vendor Partner of choice for Cognitive Assistant opportunities.
Humley also partners with several smaller, agile and experienced UiPath Consulting practices including Actimai, eAlliance, Lawrence and Wedlock who are Humley Certified partners.
Humley technology covers use cases from this insurance use case, to tax assistants and customer support, purchasing, travel and life sciences including pharmaceutical R&D knowledge search.
The ability to be easy to deploy, manage and scale using a unique approach and philosophy makes Humley stand out. please get in touch to learn more and request a demo.
Features
Features
Extending integration via direct APIs or UiPath RPA can provide automated access to multiple internal services and allows customers to self-service whenever and whatever they want, reducing the burden of classic telephone support and other channels like inbound emails.. Examples may include automating existing claims processes by allowing customers to query how their claim is progressing, what the next steps are and any resolution dates. Leveraging RPA can give customers an insight into how their claim might be progressing and any next steps or missing information for example.
Additional Information
Additional Information
Dependencies
Humley is deployed as both SaaS, so all components can be provided by Humley as a service on demand or deployed on-prem for which there are a variety of deployment options depending on individual customer needs and the optimum solution stack for performance depending on languages, customer interaction channels and underlying AI technologies ( including Humley’s own IP) which fits corporate strategies and enterprise platforms of choice.
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