_Humley provides a standout Cognitive Assistant for Enterprises looking to deploy a Natural Language experience for internal and external customers to access corporate information and services across multiple channels using speech and text._

_Humley’s solution also includes the ability to control UiPath RPA robots and their corresponding processes via natural language._

_Humley provides a powerful enterprise Cognitive Assistant which orchestrates best of breed AI technologies including our own AI and Machine Learning, to deliver a power, easy to deploy and manage brand assistant, capable of scaling with the enterprise needs, integrating into multiple services and providing multiple experiences from one platform. Technology Partner to both UiPath and two of the ‘big four’ global consulting firms as well as a growing number of smaller consulting firms._

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Customer Experience Manager

Business Development

Humley provides customers with a natural language engagement platform (a Cognitive Assistant or Chatbot) which automates the quote and claims process as well as handles high volumes of often low value queries supporting those processes, all using natural language via a chat assistant.

Humley orchestrates best of breed AI technologies including our own AI and ML, to deliver a powerful, easy to deploy and manage brand assistant, capable of scaling with the enterprise needs, integrating into multiple services to provide multiple experiences from one platform. Technology Partner to both UiPath and two of the ‘big four’ global consulting firms as a Vendor Partner of choice for Cognitive Assistant opportunities.

Humley also partners with several smaller, agile and experienced UiPath Consulting practices including Actimai, eAlliance, Lawrence and Wedlock who are Humley Certified partners.

Humley technology covers use cases from this insurance use case, to tax assistants and customer support, purchasing, travel and life sciences including pharmaceutical R&D knowledge search. 

The ability to be easy to deploy, manage and scale using a unique approach and philosophy makes Humley stand out. please get in touch to learn more and request a demo.

Dedicated insurance solution based on the API connection between Humley Cognitive Assistant and UiPath

A cognitive assistant (chatbot) solution which interfaces with UiPath's robots via an API connection.

The native connector enables the users to explore a knowledge base via Natural Language Process (NLP) for unstructured human to AI conversations.

This conversational engagement approach allows for both speech and text control of UiPath's robots via a cognitive assistant interface. This ensures a human can intervene within the RPA processes, as and when needed.

Humley can integrate with an additional APIs, and is platform agonistic. It utilises the best of breed AI technology from IBM, Microsoft, Google & Amazon.

Control UiPath's Orchestrator tool via a chat interface, using Humley's cognitive assistant solution.

Humley’s Cognitive Assistant provides an ‘open all hours’ HR and travel booking service via a chat assistant. Integrating with UiPath’s RPA, the conversation content is processed by Orchestrator into other services and solutions. In this case, Expedia flight query and booking online, the results of which are surfaced quickly and in automated fashion into the employee’s chat window from where they made the request.

Humley provides a powerful enterprise Cognitive Assistant which orchestrates best of breed AI technologies including our own AI and ML. All this to deliver a powerful, easy to deploy and manage brand assistant, capable of scaling with the enterprise needs, integrating into multiple services to provide multiple experiences from one platform. Technology Partner to both UiPath and two of the ‘big four’ global consulting firms as a Vendor Partner of choice for Cognitive Assistant opportunities.

Humley also partners with several smaller, agile and experienced UiPath Consulting practices including Actimai, eAlliance and Lawrence & Wedlock.

Humley technology covers use cases from tax assistance and customer support through to pharmaceutical R&D knowledge search. 

The ability to be easy to deploy, manage and scale using a unique approach and philosophy stands Humley out from the crowd.

Dedicated travel booking service solution based on the API connection between Humley Cognitive Assistant and UiPath

Marketing Manager

Humley HR Assistant enables organisations to generate efficiency and productivity gains through automating the repetitive tasks and processes involved with handling and the actioning HR communications and requests.

  

The platform enables users to initiate and operate UiPath’s RPA to perform specific HR tasks and processes across multiple voice and chat interfaces, working with bots to support information retrieval, updates, and activity automation. Freeing up HR Teams to focus on more strategic and higher value tasks and giving employees instant access to all the information they need, whenever and wherever they need it.

  

Humley’s HR Assistant platform is available on demand 24/7 and comes pre-configured with all of the common HR experiences from annual leave requests, to payroll and onboarding  – **enabling HR Teams to automate 80% of typical HR requests resulting in an average 30% time saving,** whilst still providing a personalised and natural experience for employees.

  

This in combination with, Humley’s application of best of breed Intelligent Automation technologies, including Natural Language Processing, AI and Machine Learning and automated no code set up means customers can **deploy a use case in less than 60 minutes**.

Features include:

1.  Control RPA bots through an automated conversational interface
2.  Leverage existing RPA bots that you have deployed
3.  Trigger RPA bots to perform specific mundane tasks though conversation without routing them to a HR agent.
4.  Intent Management
5.  Structured and unstructured conversation using intents and flow
6.  Automated Training Material Generation
7.  Entity Management with pre-built entities
8.  Variable creation and reuse throughout conversation
9.  API Integration via REST and pre-built templates
10.  Analytics and easy insight into conversational assistant usage.
11.  Task Management
12.  Regression Testing
13.  Easy channel deployment via voice and text

  

3rd party technology integrations include: SAP, Oracle, WorkDay, Sage, Zoho, Bamboo HR and many more ...

  

Find out more - [https://www.humley.com/hr-assistant](https://www.humley.com/hr-assistant) or get in touch via info@humley.com

Humley’s HR Conversational AI Assistant enables users to extend the digital transformation benefits of UiPath’s RPA bots by providing a single point of contact for HR tasks and processes.

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Humley HR Assistant enables organisations to generate efficiency and productivity gains through automating the repetitive tasks and processes involved with handling and the actioning HR communications and requests.

  

The platform enables users to initiate and operate UiPath’s RPA to perform specific HR tasks and processes across multiple voice and chat interfaces, working with bots to support information retrieval, updates, and activity automation. Freeing up HR Teams to focus on more strategic and higher value tasks and giving employees instant access to all the information they need, whenever and wherever they need it.

  

Humley’s HR Assistant platform is available on demand 24/7 and comes pre-configured with all of the common HR experiences from annual leave requests, to payroll and onboarding  – **enabling HR Teams to automate 80% of typical HR requests resulting in an average 30% time saving,** whilst still providing a personalised and natural experience for employees.

  

This in combination with, Humley’s application of best of breed Intelligent Automation technologies, including Natural Language Processing, AI and Machine Learning and automated no code set up means customers can **deploy a use case in less than 60 minutes**.

Features include:

1.  Control RPA bots through an automated conversational interface
2.  Leverage existing RPA bots that you have deployed
3.  Trigger RPA bots to perform specific mundane tasks though conversation without routing them to a HR agent.
4.  Intent Management
5.  Structured and unstructured conversation using intents and flow
6.  Automated Training Material Generation
7.  Entity Management with pre-built entities
8.  Variable creation and reuse throughout conversation
9.  API Integration via REST and pre-built templates
10.  Analytics and easy insight into conversational assistant usage.
11.  Task Management
12.  Regression Testing
13.  Easy channel deployment via voice and text

  

3rd party technology integrations include: SAP, Oracle, WorkDay, Sage, Zoho, Bamboo HR and many more ...

  

Find out more - [https://www.humley.com/hr-assistant](https://www.humley.com/hr-assistant) or get in touch via info@humley.com.

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Humley’s Onboarding Assistant is simple to use and quick to deploy, with no coding or technical knowledge required. This means organisations can start delivering amazing employee experience and efficiencies to their processes within hours not weeks.

  

**The Assistant enables organisations to:**

· Capture new employee information through guiding users through new starter checklist questions within the conversational interface.

· Provide multiple options, guidance, and encouragement to users whilst within the conversation flow.

· API Integration with UiPath bots to upload and input gathered data into forms.

· Secure upload of completed forms to systems and files.

· Triggers automated confirmation emails to employee and managers.

  

Humley’s Employee Onboarding Assistant is a ready to deploy multi-channel conversational interface which enables HR teams to streamline the process of capturing new employee information. The Assistant eliminates the need for multiple paper forms, emails and data entry for employees and HR Teams - saving time, improving compliance and employee experiences.

  

The Conversational AI Assistant can be deployed across multiple communication channels and will guide new employees through a series of questions to gather information relating to the fields in your new starter forms. These questions include name, address, financial and payroll information, eligibility to work, etc.

  

During the conversation, the assistant will also provide encouragement messages to the new employee to ensure the process is completed, provide additional information for clarity and direct employees down personalised conversational flows based on responses to ensure the correct information is gathered.

  

This information is then seamlessly delivered to UiPath bots through the prebuilt API integrations and updated within the form. The completed form is then uploaded to the internal business system and an automated confirmation email is sent to the employee and relevant manager.

  

All employee information gathered by the Assistant is stored securely and is compliant with GDPR and data protection regulations.

Streamline and deliver efficiencies to your HR Team through automating the process of onboarding new employees in an easy-to-use Conversational Assistant.

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**The Assistant Enables Users & IT Teams to:**

*   Create and log a ticket/incident
*   Check the status of tickets/incidents
*   Raise a service request
*   Check the status of a service request
*   Request software access & create an SFDC request
*   Reset passwords
*   Create virtual machines
*   Request VM documentation

**Transforming IT HelpDesk Experiences**

The IT HelpDesk Assistant is a ready to deploy multi-channel chat interface which combines the power of Conversational AI and UiPath bots to enable employees and IT support teams to perform key tasks, delivering time savings and improving experiences.

  

The Assistant eliminates the need for multiple emails, calls, logging into systems, and navigating lengthy guides and documentation through delivering information and actionability in one easy-to-use tool.

  

**How it Works**

During the course of a natural conversation, the Assistant utilises the latest Machine Learning and Natural Language Processing techniques to understand the true meaning and intent of a user's request. It then guides the user through a series of questions to securely gather the relevant information relating to the request, validates and then delivers this to a UiPath bot via an API for processing, triggering actions and updates within a wide variety of business systems. Delivering outcomes to the user within seconds. 

  

**Ready to Deploy IT HelpDesk Assistant, with Humley Recipes**

Humley’s Recipes mean that organisations can rapidly deploy solutions, with no coding or technical knowledge required. Delivering ROI, amazing user experiences, and efficiencies to processes within hours not weeks.

  

_All Recipes come with ready to use or customise:_

*   Prebuilt question sets, intents and flows
*   Training material and experiences
*   Integrations with UiPath bots
*   Integrations with IT systems via UiPath Bots (ServiceNow, Jira, Azure, Zendesk, and many more)

**Data Security**

All user information gathered by the Assistant is stored securely and is compliant with GDPR and data protection regulations.

The IT Helpdesk Assistant enables users to quickly find information & perform key tasks through an easy-to-use Conversational Assistant.

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**Revolutionize your operations by combining UiPath RPA with Humley Studio, a platform to build and manage Conversational AI Assistants.** Our Conversational Assistants redefine customer interactions by seamlessly merging customer needs with backend processes.

  

With a simple 1-click integration to UiPath, businesses effortlessly offer self-serve capabilities, from providing delivery updates to handling loan applications and appointment bookings.

  

Humley’s connection with UiPath enables customers to trigger unattended digital workers to carry out processes and provide asynchronous updates, keeping customers updated and maintaining service excellence throughout their journey.

  

Humley Studio harnesses state-of-the-art AI technologies, like GPT-powered generative AI and intuitive flow design, ensuring rapid deployment and user-friendly tooling. These features make creating, integrating, and managing conversational experiences effortless, leading to fast and sustainable ROI.

  

**Benefits include:**

*   Reduced service costs and increased productivity by deflecting a higher volume of contacts.
*   Enhanced customer experiences, satisfaction, and service quality.
*   Improved compliance and data accuracy through direct capture within the tooling.
*   Deeper insights into customer interactions and operational performance via intuitive reporting and dashboards.
*   Safe and controlled use of AI.

Welcome to an era of efficient customer interactions and tangible business outcomes with Humley Studio. Get started today and build your first assistant in under an hour, free of charge!

Easily integrate your RPA process with Conversational AI experiences within one platform. Transform your customer service today - free.