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Humley Studio
by Humley Limited
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Activity
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Summary
Summary
Overview
Overview
Revolutionize your operations by combining UiPath RPA with Humley Studio, a platform to build and manage Conversational AI Assistants. Our Conversational Assistants redefine customer interactions by seamlessly merging customer needs with backend processes.
With a simple 1-click integration to UiPath, businesses effortlessly offer self-serve capabilities, from providing delivery updates to handling loan applications and appointment bookings.
Humley’s connection with UiPath enables customers to trigger unattended digital workers to carry out processes and provide asynchronous updates, keeping customers updated and maintaining service excellence throughout their journey.
Humley Studio harnesses state-of-the-art AI technologies, like GPT-powered generative AI and intuitive flow design, ensuring rapid deployment and user-friendly tooling. These features make creating, integrating, and managing conversational experiences effortless, leading to fast and sustainable ROI.
Benefits include:
- Reduced service costs and increased productivity by deflecting a higher volume of contacts.
- Enhanced customer experiences, satisfaction, and service quality.
- Improved compliance and data accuracy through direct capture within the tooling.
- Deeper insights into customer interactions and operational performance via intuitive reporting and dashboards.
- Safe and controlled use of AI.
Welcome to an era of efficient customer interactions and tangible business outcomes with Humley Studio. Get started today and build your first assistant in under an hour, free of charge!
Features
Features
- Automatic Q&A creation (powered by Generative AI & GPT models)
- Flow builder
- Q&A editor including multi-media enhancements
- Templated integration to UiPath and other software providers
- Multi-channel deployment - webchat, social media, voice and more
- Data retentioning and protection
- Enhanced inisghts with dashboards and reports
- Optimisation tools and methodologies
Additional Information
Additional Information
Dependencies
Runtime
Windows (.Net 5.0 or higher)
Technical
Updated
Nov 17, 2023Works with
Studio: 22.10.12+
Tags
contact-centre
customer-service
Conversational AI
chatbots
Generative AI
Application
UiPath Robot
Support
Phone: +
Email: support@humley.com
Link: https://humley.gitbook.io/humley-studio/All users receive Humley's standard support services.
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