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by Humley Limited
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Solution
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Summary
Summary
Dedicated travel booking service solution based on the API connection between Humley Cognitive Assistant and UiPath
Overview
Overview
Humley’s Cognitive Assistant provides an ‘open all hours’ HR and travel booking service via a chat assistant. Integrating with UiPath’s RPA, the conversation content is processed by Orchestrator into other services and solutions. In this case, Expedia flight query and booking online, the results of which are surfaced quickly and in automated fashion into the employee’s chat window from where they made the request.
Humley provides a powerful enterprise Cognitive Assistant which orchestrates best of breed AI technologies including our own AI and ML. All this to deliver a powerful, easy to deploy and manage brand assistant, capable of scaling with the enterprise needs, integrating into multiple services to provide multiple experiences from one platform. Technology Partner to both UiPath and two of the ‘big four’ global consulting firms as a Vendor Partner of choice for Cognitive Assistant opportunities.
Humley also partners with several smaller, agile and experienced UiPath Consulting practices including Actimai, eAlliance and Lawrence & Wedlock.
Humley technology covers use cases from tax assistance and customer support through to pharmaceutical R&D knowledge search.
The ability to be easy to deploy, manage and scale using a unique approach and philosophy stands Humley out from the crowd.
Features
Features
Conversation using chat (voice and text) is used to trigger an employee’s flight request process. UiPath robots take the conversational exchange detailing the origin, destination, date of flights and bring the results from Expedia back into the chat experience in an instant. This solution is HR and can be used to query holidays, personal tax, general HR queries and log issues / feedback and much more.
Additional Information
Additional Information
Dependencies
Humley is deployed as both SaaS so all components can be provided by Humley as a service on demand or it can also be deployed on-prem for which there are a variety of deployment options depending on individual customer needs. The optimum solution stack for performance depending on languages, customer interaction channels and underlying AI technologies including Humley’s own IP which fit corporate strategies and enterprise platforms of choice.