We were founded in 2005 in a tiny apartment in Bucharest, Romania as DeskOver.

Fittingly, it was a customer who, in 2012, first saw the immense possibilities for us in the fledgling RPA market. Our desktop automation product launched in 2013. In 2015, we introduced our enterprise platform along with our new name.

Today, UiPath is the fastest-growing enterprise software company in history with scores of offices, thousands of employees, partnerships with the world’s best consulting and BPO firms, a 500,000-strong developer community, and 5MM+ robots at work in over 5,000 global enterprises.

Our mission is to deliver the leading Robotic Process Automation platform to our clients for an automation first mindset.

We build software robots that automate repetitive processes. Our software robots take on the tedious, mind-numbing work and free people to do the more stimulating, creative work worth doing.

But no matter how much we’ve grown, one thing hasn’t changed. We’re still building a company we love to work for

The Activities for Jira Software developed for UiPath Studio allows the user to work in the background with Jira using a REST API V3.

The activities can be found on this path in Studio Activities Panel: Integrations > Jira Software.

The Jira Software Activity package contains around 30 activities that allow you to perform various operations (GET, UPDATE or ADD) on the main entities of Jira. The main entities include Issues, Projects, Comments, Attachments, Users, Dashboards .

The main advantages of the activities are:

Background automation which is very fast and safe because it’s totally independent of your web browsers and the Jira layout.

Implementation time is 5 to 10 times faster compared to traditional UI-Automation.

Interactions between the robot and the software are greatly reduced, leading to a reduction in the number of errors.

The activities have been developed with the help of Daniela Dumitrascu, Mihai-Florin Moinescu, Mihai Iancu, Andra Dregan, Alexandra Veizu and Alina Capota.

Search Issues Using JQL Activity (added StartAt and TotalResults fields)

Create Issue (updated type for 'Custom Fields Dictionary' optional param)

Please check the User Manual for info on the activities.

Assign Issue and Create Project due to API changes ('accountId' must be the only user identifying query parameter in GDPR strict mode)

A set of activities for interacting with Jira Software

RPA Developer

I think we have an issue with Authentication in the scope for On Prem Jira - as it doesn't allow generation of an api token in the same way Jira Cloud does - https://community.atlassian.com/t5/Jira-questions/Re-Re-Create-API-token-for-a-user-in-Jira-Server-Locally/qaq-p/905325/comment-id/290274#M290274Would you please consider looking at the other auth options on the link above and implementing one for the On Prem Jira users?

Hello AndreiWe are very interested in this package, but is it possible that you could share the project file? We are a danish company, and therefor have a need for a translation, and some customization.

Hello, is there a way to get Issue attachment ID, url or download specific attachment?

Hello!I have opened a "Jira Software Application Scope" activity, and within it a "Search issues using JQL" activity.The problem is that the result I save is limited to 100 records.If I put &lt;=100, it brings me what I ask. But if I put&gt; 100, it only brings me 100.Can you help me, please?Thank you!

Hi All,I am using Jira software Integration activities for Jira integration with Uipath. But I am facing Invalid request error [Exception : web.httpexception] on Create issue activity. please help me to solve this error...

There is something wrong with the link to <a href="https://s3-us-west-2.amazonaws.com/near-me-oregon/instances/214/uploads/attachments/custom_attachment/file/15117/Jira_Software_Activities_User_Manual_v1.0.1.docx?X-Amz-Expires=600&amp;X-Amz-Date=20191230T114740Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIA4IMKIWYVKZ6JE7X7/20191230/us-west-2/s3/aws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=a6a9d82b3673f7b20263ab88a2182f88d422dd38b787f13e47461919101f3c83" target="_blank">Jira_Software_Activities_User_Manual_v1.0.1.docx</a>I'm getting access denied.

Hey All, I was using JQL activity and how can I iterate issues[] and get the data present in it ?

Hi , when trying to create a JIRA project what should we enter for:-1)CategoryID2)IssuesecurityschemeID3)permissionschemeid

Hi,I am using UiPath JIRA software Activities i have some doubts in Get list of issues and download attachment file. If you have any example bot can you share?

Great activities.Once I have the attachement url how can I download it?Regards

Unable to download the user manual.<a href="https://s3-us-west-2.amazonaws.com/near-me-oregon/instances/214/uploads/attachments/custom_attachment/file/16756/Jira_Software_Activities_User_Manual_v1.0.2.docx?X-Amz-Expires=600&amp;X-Amz-Date=20200217T085634Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIA4IMKIWYVKZ6JE7X7/20200217/us-west-2/s3/aws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=05f810a9f24e67f8dbfc76f3cb3db2c318e9ec5d8e9a2e464cd0f2545013b075" target="_blank" style="background-color: rgb(255, 255, 255); color: rgb(0, 133, 202);">Jira_Software_Activities_User_Manual_v1.0.2.docx</a>

Like i am not admin. but i have only project access. 

Please check if your instance isn't in hibernation mode.  To be sure of this open a Browser with your Jira and search for an issue then try the connection again.

i have in-house JIRA server deployed and https://<customize URL>

unable to create or get issues from Jira while using get issue seeing below issue.

what will be the reason for this anything i need to set up Jira side

while trying to create seeing below error

Create Issue: Invalid request: <!doctype html><html lang="en"><head><title>HTTP Status 405 – Method Not Allowed</title><style type="text/css">h1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} h2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} h3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} body {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} b {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} p {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;} a {color:black;} a.name {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 405 – Method Not Allowed</h1><hr class="line" />Type Status ReportMessage HTTP method POST is not supported by this URLDescription The method received in the request-line is known by the origin server but not supported by the target resource.<hr class="line" /><h3>Apache Tomcat/9.0.24</h3></body></html>

How to tag/mention someone in comments using this component?

I tried mentioning by adding "@username" and [~username] in comment. But it is getting updated as plain text instead of mention.

Hi when trying to assign activity to user I get the following message:

Assign Issue: Invalid request: {"errorMessages":["« accountId » must be the unique user identification parameter in RGPD mode."],"errors":{}}

Can you help? I have tried using the account ID to assign but still get the same error.

I am trying to connect Jira Software Server with UiPath, but I have troubles with the REST API, because Jira Server's Rest Api lates version is 2, but the URL extension generated from the Jira Software Activity package is as follow rest/api/3, which couse the error: "ups you have found a dead link". Can you help me with this trouble?

I am working with JIRA Server (not Cloud). 

If no, is there future support planned for JIRA Server?

Getting invalid connection,please check if your instance isn't in hibernation mode.while connecting with my JIRA account.How can I solve it?what will be the reason?

I am connecting to JIRA with API token, username and URL.  THere is no way to know if that worked fine or not.

So then, when I try to Search Issues using JQL, and using the most basic query "project=DGT" it throws the error

RemoteException wrapping System.Web.HttpException: Invalid request:  

   at UiPath.JiraSoftware.Services.CrudService`1.ExecuteRequest(RestRequest request)

   at UiPath.JiraSoftware.Services.CrudService`1.RequestGet(Dictionary`2 parameters, String id)

   at UiPath.JiraSoftware.Services.IssueService.Search(Int32 maxResults, String jqlString, Int32 startAt, Int32& totalNumberOfIssues)

   at UiPath.JiraSoftware.Activities.Issues.SearchIssuesUsingJQL.Execute(CodeActivityContext context)

   at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)

   at System.Activities.ActivityInstance.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

   at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

Hi Team, This is Shyam and I manage self hosted Jira (not cloud Jira) for my organization. I want to do this integration between UI path and Jira.  However as you might be aware, there is no token generation mechanism in self hosted/ on prem Jira DC version.  I see a comment posted by David Johnston a year ago. Is that been addressed. Please clarify. 

Basic authentication would not work, as the REST API would not work with AAD user account and password as  the request gets terminated at the AAD server. 

the othey way of doing it is via OAuth.  however for OAuth , the private key has to be shared with the end user  client which consumes and the API and the token generated in the process is valid for only 10 min

Do you have similar one for on premise Jira customers?

if and when will JIRA SERVER (On-Prem) support be introduced?

What is the value t obe passed in Upadte issue?

How do I create an issue with type request ?. I've been searching but can't find it 

Hi, are the XRay issue types supported (Precondition, Test Plan, Test Set, Test, Test Execution) or on the roadmap..? Cheers

Helpful, because Jira through the browser is odd - Thanks Andrei for this. We've seen some strange behaviour from Jira in the browesr at times, resulting in selectors needing to be redone. These activities work well for all the core things.


This is an helpful solution, we are currently testing it internally.

Jira Software Integration

Jira Software Integration

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